Job Opportunity
Join a team making a positive impact in the community by supporting individuals with loan applications and providing financial education. This role involves guiding clients through the eligibility process, managing paperwork, and connecting them with relevant resources.
The successful candidate will have strong communication skills, attention to detail, and the ability to multitask. They will also be proficient in Microsoft Office Suite and database management systems.
As a compassionate and empathetic professional, you will work closely with clients from diverse backgrounds, ensuring confidentiality and discretion at all times. Your expertise in compliance and data privacy will be essential in maintaining high standards of client care.
Key Responsibilities:
* Eligibility checks and paperwork management
* Client support and connection to relevant resources
* Financial literacy education and empowerment
* Multitasking and time management
Required Skills and Qualifications:
* Certificate IV in Finance and Mortgage Broking (FNS40821)
* Previous experience in microfinance or client services
* Strong understanding of compliance and data privacy principles
* Excellent communication and interpersonal skills
What We Offer:
* Salary packaging up to $15,900 tax free
* Paid parental leave and purchased leave scheme
* Access to EAP and health & wellness initiatives
* Ongoing training and development opportunities