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Customer service/warehouse officer - west gosford

Gosford
CSR Springboard
Customer Services agent
Posted: 21 May
Offer description

Customer Service/Warehouse Officer - West Gosford About this role

Customer Service/Warehouse Officer - West Gosford – NSW

* Genuine career progression and training provided.
* Diverse and Inclusive team!
* Current Forklift Licence with proven experience is essential.

The opportunity:

CSR is seeking a Customer Service/Warehouse Officer to join our team at West Gosford. This role is critical in ensuring smooth inventory management, accurate order processing, and exceptional customer service.

Key Responsibilities:

* Manage inventory and distribution within the warehouse.
* Be flexible with work hours as required.
* Comply with Chain of Responsibility (COR) obligations.
* Attend team meetings and contribute to discussions.
* Communicate effectively with customers and internal teams.
* Follow Job Safety Instructions and assist with hazard inspections and audits.
* Enter and process orders accurately in SAP for Regional Area.
* Prepare customer orders efficiently and maintain high housekeeping standards.
* Build strong product and application knowledge.

Working hours are Monday to Friday, 7:00am–3:00pm, with the potential to shift to 8:00am–4:00pm after the induction period.

What We're Looking For

* Current Forklift Licence with proven experience is essential.
* Experience with SAP for order entry, stock management, and inventory control is desirable.
* General computer literacy and proficiency in numerical and English skills.
* Strong attention to detail and ability to follow CSR policies and procedures.
* Ability to work collaboratively and communicate effectively.

What we offer:

We strive to support your professional and personal growth. Here are some of the perks you'll enjoy as part of the CSR team:

* Supportive and collaborative culture that fosters innovation and inclusion. You'll be surrounded by talented colleagues who are passionate about their work and committed to helping each other succeed.
* Care and wellbeing offer includes 52 weeks of superannuation payment, and access to an employee assistance program.
* Rewarding career with on-the-job learning, development, and upskilling opportunities within and across our brands.

How to apply:

Just click on the Apply for this job button.

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