Lead a team, own the experience, and make every first impression count in this Front of Lead opportunity.
Are you a confident leader who thrives on delivering exceptional client experiences? Join the team at Findex on a 12-month max term contract basis and take ownership of front‐of‐house operations across our AU and NZ offices. Leading a team of Corporate Receptionists, you will set the tone for service excellence, build strong relationships with business leaders, and ensure every interaction reflects the very best of Findex.
This is a role where you can make a real impact and truly add value.
Your role, your contribution
* Lead, coach and develop a team of Corporate Receptionists
* Own front‐of‐house operations, standards and procedures
* Be the primary escalation point for front desk and facilities
* Partner with business leaders on VIP visitor and event requirements
* Drive continuous improvement in client service and office presentation
* Manage scheduling, rostering and coverage across all locations
The benefits of joining us
* Structured leadership programs and development pathways, with coaching and learning support.
* Strong internal networks and support across Findex to help you succeed in the role.
* Option to purchase additional leave to support life commitments and planned breaks.
* You will gain exclusive and preferential access to some of the Findex Group products and offerings including your yearly tax return
What you bring to the role
* Proven experience in a senior reception, front‐of‐house or EA/PA or office management role
* Demonstrated leadership or supervisory experience, ideally in a corporate environment
* Previous proficiency with Microsoft Office and workplace management systems
* Essential knowledge of WH&S requirements for office and reception environments
Findex is an equal opportunity employer.
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