Number of Positions Available: 1
About the role
As a Case Manager, you will provide assessment and intake services to people experiencing homelessness who are seeking housing and support. Reporting to the Program Manager, this is a fixed‐term position offering 24 hours per week for 12 months, located in Port Augusta.
Why this role matters
The Salvation Army (Salvos) is one of the largest providers of homelessness services across the country. Our philosophy is that every person should be afforded dignity and respect and that no one should be without a safe, affordable, and secure home. You will help to deliver services and support to adults and families with children, including accommodation, case management, assertive outreach, financial assistance, community connection and referral services.
How you will make an impact
* Conduct intake and assessment interviews, triage clients based on acuity of need.
* Provide information, referral and advocacy about accommodation options including emergency/crisis, short to medium term, private rental etc.
* Assess and identify risk factors and elevate clients to senior leadership as appropriate.
* Provide a case management approach in line with The Salvation Army's Homelessness Model of Care and Practice Guidelines.
* Record all assessment data, including unmet demand, according to service policies and procedures.
* Respond to all service queries in a timely manner (in person or by telephone).
* Maintain a positive and safe working environment and actively participate in building an inclusive environment for all.
* Contribute to maintaining an effective and productive team.
* Respect and develop professional relationships with clients, other TSA staff and related services/agencies.
What you will bring
* Minimum Certificate or Diploma in Social Welfare or related discipline.
* Practical experience in welfare service delivery, as specified in the award description.
* Experience in Homelessness or Human Services sector is desirable.
What we offer
* Salary packaging up to $15,900 tax free + $2,650 meal entertainment benefit.
* Generous Paid Parental leave for primary (12 weeks) & secondary carers.
* Purchased Leave Scheme (up to 8 weeks) and 5 days paid leave per year to experience working in other TSA programs.
* Flexible working arrangements.
* Access to EAP and health & wellness initiatives incl. Fitness Passport.
* Ongoing training and development opportunities.
* Rewarding purpose‐driven career with social impact.
Equal Opportunity Statement
The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions, and encourage applications from Aboriginal and Torres Strait Islander people. All child‐facing roles require a Working with Children Check and all roles require a Nationally Coordinated Criminal History Check.
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