Bradken is a leading solutions provider and global manufacturer of innovative, custom‐engineered products for the resources sector. With a 3,000‐plus‐strong workforce, our ability to adapt and evolve keeps us firmly positioned as global leaders in the wear solutions market for the resources sector.
About the Role
We are seeking a Sales Systems Specialist with highly specific expertise in digital procurement onboarding, CRM–ERP integration, and sales operations optimisation within a global industrial environment. This role will support enterprise‐wide sales transformation through hands‐on configuration, integration, and performance optimisation of customer‐facing systems and procurement platforms.
Key Responsibilities
* Lead onboarding and integration of customers into SAP Ariba, Avetta, and similar compliance‐driven procurement platforms.
* Configure and optimise CRM (Salesforce or equivalent) and ERP integrations supporting sales and order fulfilment workflows.
* Drive process improvements across quoting, order management, and customer onboarding lifecycle.
* Develop technical documentation, training materials, and user enablement resources.
* Ensure data governance, compliance, and master data integrity across systems.
* Deliver analytics and reporting on onboarding performance, system utilisation, and process efficiency.
* Collaborate cross‐functionally across Sales, IT, Order Fulfilment, and Corporate Services teams.
Mandatory Requirements
* Minimum 3+ years experience in sales systems, CRM, or ERP environments within manufacturing, mining, rail, or heavy industry.
* Demonstrated hands‐on experience onboarding customers onto both SAP Ariba and Avetta platforms.
* Proven experience working across CRM and ERP systems simultaneously, including data integrity, contract or customer master data management.
* Experience supporting end‐to‐end customer onboarding, mobilisation, or enablement processes.
* Proven ability to develop training materials, process documentation, and system guides.
* Demonstrated experience working with cross‐functional teams (Sales, IT, Operations) in a global or multi‐site environment.
* Bachelor's degree in Information Technology, Business, or related discipline.
Highly Desirable
* SAP Ariba certification (or equivalent formal certification in digital procurement platforms)
* Postgraduate qualification in Enterprise Systems, Information Systems, or similar
* Experience in customer‐facing roles within industrial clients (e.g., rail, mining, transport)
* Experience delivering process improvements backed by reporting, dashboards, or measurable KPIs
* Exposure to compliance‐driven customer onboarding environments
Important Information
* This is a hands‐on systems role requiring recent, relevant platform experience.
* Generalist sales, admin, or coordination experience without direct system ownership will not be considered.
* Applicants must have full working rights in Australia.
* Candidates must be based in, or willing to relocate to, Newcastle, NSW.
* Applications close 26 June 2026.
* Before starting employment, you will need to complete a psychometric assessment and a pre‐employment medical including drug and alcohol testing.
Benefits & Perks
* Safety first environment and mindset
* Competitive total reward packages
* Global and local recognition programs
* Paid parental leave
* Learning and development focus
* Education assistance
* Employee assistance program for you and your family
* Community involvement program
Bradken is an Equal Opportunity Employer and is committed to providing a diverse, inclusive, collaborative, engaging, and flexible environment for our people. All employment will be based on merit.
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