As the key operational leader, you will oversee the entire product journey from supplier to customer, ensuring seamless and elevated experiences.
The Operational Hub
This role sits at the heart of our operations, managing inventory accuracy, streamlining logistics, and ensuring every order is fulfilled on time and in perfect condition.
* Maintain accurate stock levels across all systems and locations.
* Implement best practices in stock control, receiving, put-away, and cycle counting.
* Forecast demand in collaboration with sales and production teams to ensure availability of key products and materials.
* Monitor product flow, identify inefficiencies, and make proactive improvements.
Logistics and Supply Chain Management
Manage inbound and outbound logistics for domestic and international shipments.
* Coordinate with suppliers, freight forwarders, and 3PL partners to ensure timely and cost-effective movement of goods.
* Solve day-to-day shipping and delivery issues with speed, precision, and professionalism.
Customer Fulfillment and Service Excellence
Work with the warehouse manager to ensure exceptional end-to-end fulfillment for each client.
* Liaise with clients on order updates and communicate quickly and effectively on shipments.
* Oversee quality control on all incoming and outgoing items.