Member Solutions Specialist page is loaded## Member Solutions Specialistlocations:
Geraldtontime type:
Full timeposted on:
Posted Todayjob requisition id:
JR105624With over 1.3 million members RAC is one of WA's most iconic and trusted brands. We are a purpose-led member organisation striving to create greater value for our members and deliver on our purpose to be "The driving force for a better WA."**Your Opportunity**As a Member Solutions Specialist in **Geraldton**, you will be the face of RAC in your local community spending time with our members, **face to face and over the phone**.
During your working day, **Monday to Friday 8.45am - 5.15pm** (37.5 hours per week), you will be listening to their needs, provide tailored solutions and help them make the most out of their RAC products and services.You’ll be set up for success with a **fully paid, in-depth structured training** program, **starting 3rd December,** directly delivered virtually to you by our professional Learning and Development Advisors.
**What will you be doing:*** Meet with members in person or via phone/email to understand their questions and enquiries about their current membership.* Provide support and accurate general advice or up to date information on products and services.* Building and maintaining relationships with members recommending products tailored to suit their individual needs**What we are looking for:**
As a member-based organisation, alignment to our values is essential, in addition to:* A seasoned customer service professional with sales experience, ideally in a busy, multi-tasking environment.* Experience in working to & achieving KPI’s/ targets individually & as part of a team.* Ability to adapt & flex within a changing work setting.* Excellent communication skills with the ability to listen & relate well to others. Ability in demonstrating empathy and resilience in assisting members in difficult situations* Strong computer literacy and ability to use many applications at once whilst having conversations* Embrace and participate positively in change* Secure a full-time, permanent position working within your local community* Genuine career development pathways, supported by ongoing training and mentorship, offering tangible advancement opportunities.* Free Roadside Assistance and discounts on RAC products and services including Insurance, Holiday Parks and Resorts, Security, Finance and Auto Services* An inclusive & supportive workplace, enabling all abilities to strive for success.* Professional career development & ongoing training.* Generous discounts on home, contents & car insurance, plus free roadside assistance.* Member benefits & opportunity to join a very active Social Club.* We are looking for an enthusiastic professional who will thrive in a culture of continuous improvement. Apply with an online application - please send us your cover letter and CV showcasing what you can bring to the team.Submit your application to join our team by clicking on the Apply Now button and sending us your current resume!We encourage you to apply as soon as possible, as RAC reserves the right to close this vacancy without notice.
#BetterJourneysRAC #LI-ER1[](blob:https://racwa.wd3.myworkdayjobs.com/7a594714-50e8-4e13-8c19-bc08f1ba164d)0:00 / 2:00RAC is a purpose-led member organisation.Established in 1905, RAC has evolved into one of the most trusted organisations in the state, with more than 1.3 million members. At RAC we don’t have shareholders. That means we reinvest our profits for the better of our members and our State.Our Purpose is to be the driving force for a better WA.Our Vision to 2030 is to create a safer, sustainable and connected future for Western Australians.Our Mission is delivering great member services and experiences, whilst inspiring positive community change that makes life better in WA.RAC is an equal opportunity employer. We continue to build an inclusive workplace where we respect and celebrate differences. We encourage applications from diverse groups including Indigenous and Torres Strait Islander people, physical ability, all ages, LGBTQI+ identities, all languages and diverse cultures and backgrounds.For any assistance please contact recruitment@rac.com.au #J-18808-Ljbffr