JoinKitchen Connection, Australia's largest Kitchen retailer.A rare opportunity exists for an enthusiastic and motivatedCustomer Service Representative/Schedulerto join our team.
The successful candidate, working from our Lytton head-office, will play a crucial role in ensuring the smooth operation and administration of booking the check measure and delivery after a sale. This role requires a combination of sales and customer service skills as you coordinate delivery, installation, and trades, while providing the best after-sales support to our valued customers.
Key Responsibilities
* Schedule customer delivery and check measure dates.
* Ensure smooth delivery and installation processes.
* Manage order books and conduct after-sales follow-up.
* Contact leads, set appointments, and manage sales pipeline.
* Educate clients on products and services.
* Call center experience
* Strong communicator with good listening skills.
* Highly organized and detail-oriented
* A natural problem-solver
* A team player with a positive attitude
* Empathetic and understanding:
* Adaptable & flexible
* Ability to easily develop rapport with others.
* Be part of a dynamic and supportive team environment.
* Excellent opportunities for professional development and growth within the company.
* Generous employee discount on Kitchen Connection products.
* Competitive salary and benefits package.
How to Apply
If you are a highly motivated and customer-focused individual with a passion for sales and customer service, we encourage you to apply. Please submit your resume and a cover letter outlining your relevant experience.
Please note:Only shortlisted candidates will be contacted.
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