At Healthscope Independence Services (HIS), we are excited to launch our new Specialist Disability Accommodation (SDA) apartment service within the NDIS. We are seeking a passionate and experienced Area Manager to lead this new site and play a key role in establishing high-quality supports from day one.
* Permanent, Full Time
* Classification: Level 6 – (Pay point will be determined based on experience and qualifications)
* Location: Penrith, NSW
At Healthscope Independence Services (HIS), we offer:
* Supportive and inclusive workplace culture.
* Penalty rates, allowances, and entitlements in line with the SCHADS Award.
* Employee Assistance Program (EAP) for confidential wellbeing support.
* Everyday Star recognition programs for outstanding performance.
* Ongoing Learning and Development.
* Opportunities to attend quarterly conferences as part of your professional development and engagement.
About the Role
This is a key leadership role reporting to the Director, Client Services. As the Area Manager, you will oversee the successful operation of our new SDA site, ensuring high‐quality, person‐centred supports aligned with NDIS, TAC and iCare standards. While this role currently manages a standalone site with no internal teams, there is potential for future expansion to oversee multiple sites within Sydney as our services grow. This provides a strong pathway for professional development and broader operational leadership.
Typical Day
* Providing leadership and guidance to Support workers, offering expert advice, coaching, and support to ensure high‐quality service delivery within your local area.
* Overseeing daily operational requirements, including staffing levels, roster management, and ensuring house meets quality, safety, and compliance standards.
* Supporting client‐centred practice, including oversight of client intake, assessments, referrals, and ensuring smooth admission processes.
* Monitoring compliance and quality, such as staff training, documentation, audits, and continuous improvement activities across the service.
* Managing financial and business performance, including oversight of budgets, and reporting.
* Driving team development, through mentoring, performance discussions, onboarding, and fostering a positive, values‐driven culture.
* Promoting safety and risk management, responding to incidents, supporting wellbeing initiatives, and ensuring staff have the training and tools to work safely.
Qualifications & Requirements
* Certificate IV in Disability, Community Services or Aged Care
* Strong understanding of SDA, SIL, and NDIS Quality & Safeguarding frameworks.
* Experience in supervising or leading a large team of disability support workers, with sound leadership experience.
* Excellent communication, written, interpersonal, and organisational skills.
* Experience managing multiple stakeholders, conflict and negotiations and comfort making decisions that balance risk, client outcomes and commercial/strategic issues.
* Ability to mentor and coach staff to ensure best practice service delivery is achieved.
If you meet these criteria and feel this role aligns with your values and experience, we would love to hear from you. To apply, please include a cover letter, and CV. You will only be contacted if you proceed to the next stage.
Applications close: 25th June 2026
More Information: Our commitment to quality and safety for our clients, staff and visitors is our highest priority. Applicants will be required to provide a valid NDIS screening Check, First Aid, CPR. Driver's License and Evidence of right to work in Australia prior to appointment. For more information visit our website .
Healthscope is an equal opportunity employer supporting diversity in our workforce. We encourage women, people of Aboriginal and Torres Strait Islander heritage and people of culturally diverse backgrounds to apply.
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