A Car Rental Representative Role
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You'll be the face of our brand, interacting with customers at the rental counter, completing bookings, and responding to inquiries.
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Your Key Responsibilities:
* Establish customer car rental needs by actively listening.
* Determine suitable add-ons and services for customers.
* Communicate rental procedures effectively.
* Complete bookings in a timely and efficient manner.
* Answer customer questions and inquiries.
We Offer:
* $32.25 per hour + loadings + commission incentives.
* Employee discounts on car rentals across the network.
* A wellbeing program including life insurance, discounted health insurance, and superannuation options.
* Access to Perkbox - discounts and offers with hundreds of retailers and big brands.
* An Employee Assistance Program (EAP) provided 24/7 for mental health and wellbeing support.
* Full training to help you achieve your goals and reach your potential.
Requirements:
* A full and valid driver's license.
* Availability to work on a rotational roster, including evenings, weekends, and public holidays.
* Previous experience in retail, hospitality, customer service, or similar roles.
* Ability to work in a fast-paced environment while delivering exceptional customer service.
* Comfortable learning and using various computer systems.
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