About the Technical Internal Sales & Customer Care Specialist Role
Join a reputable and growing power solutions company as a Technical Internal Sales & Customer Care Specialist.
In this full-time position based in the southern suburbs of Brisbane, you'll play a vital role in delivering expert technical advice, supporting sales operations, and ensuring exceptional customer care for generator products and power systems.
Your Day as a Technical Internal Sales & Customer Care Specialist
You'll be the central link between customers, sales teams, and service technicians, ensuring smooth and efficient operations.
Your typical day will include:
* Providing technical advice and troubleshooting support for generators and power equipment
* Processing sales orders, creating quotes, and managing warranty claims accurately
* Handling customer enquiries via phone and email with professionalism and urgency
* Coordinating delivery schedules and logistics to meet client expectations
* Maintaining accurate records using CRM and ERP systems
* Assisting the sales team with reporting, order follow-ups, and administrative support
Why This Technical Internal Sales & Customer Care Specialist Role Suits You
If you enjoy solving technical challenges while supporting customers, this position combines your mechanical or electrical knowledge with communication and coordination skills. You'll be part of a tight-knit team where your attention to detail, ability to multitask, and technical knowledge are valued daily.
Skills and Experience Required
To succeed as a Technical Internal Sales & Customer Care Specialist, you'll need:
* Small engine or generator technical qualification (trade or equivalent)
* Proficiency in CRM, ERP, and MS Office applications
* Strong written and verbal communication skills
* The ability to manage priorities in a fast-paced environment
* Permanent Resident status or equivalent work rights in Australia
What's in It for You
This Technical Internal Sales & Customer Care Specialist position offers:
* Competitive salary package up to $95,000 per annum
* Ongoing technical and professional training
* Supportive and collaborative workplace culture
* Long-term career development within a stable power industry employer
Apply Now
If you're ready to bring your technical expertise and customer care skills to a respected power solutions company, apply today.