About Our Dental Team
We are a friendly dental practice located in the south coast. Our staff have been here for over three years.
* High school diploma
* Dental assistant qualification preferred
* Additional certification or training an asset
* Hand Hygiene Certificate required
Job Overview
This role combines administrative responsibilities with direct patient care to ensure a positive experience for patients. We're looking for someone with excellent communication skills and attention to detail.
* Previous experience in a dental assistant role preferred
* Radiography experience and knowledge of safety protocols a plus
* Customer service experience and strong patient interaction skills essential
Key Responsibilities
* Greet patients warmly and assist with necessary paperwork
* Manage check-in and check-out processes, verifying insurance details and updating records
* Schedule appointments and send reminders to reduce no-show rates
Requirements
* Proficient in taking and developing dental X-rays
* Ability to assist with various dental procedures, including fillings, extractions, and cleanings
* Knowledge of dental instruments and sterilisation techniques
Administrative Tasks
* Strong organisational skills for managing patient records and appointment scheduling
* Familiarity with dental practice management software and insurance processing
Communication Skills
* Excellent verbal and written communication skills for effective patient education and team collaboration
* Ability to explain dental procedures and care instructions clearly
Technical Skills
* Competence in using dental tools and technology, including digital X-ray systems
* Basic computer skills for record-keeping and scheduling
Personal Attributes
* Compassionate and empathetic approach to patient interactions
* Detail-oriented and able to work accurately in a fast-paced environment
* Adaptable and willing to support colleagues as needed
* Professionalism and integrity at all times
Our Benefits
* A supportive and collaborative work environment
* Opportunities for professional growth and development
Please note that this job description is a general overview of the role and requirements. Additional information may be provided during the interview process.