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Merchandise & customer service specialist

Manjimup
Southern Forests Employment Hub
Customer Services agent
Posted: 4 June
Offer description

Customer service focused. Growth opportunities. Manjimup, WA location.

Why Nutrien Ag Solutions?

If you want a career that makes a difference, then come work with us at Nutrien where your purpose for coming to work every day is real and impactful – Going Further for Australian farmers.

We're a local employer with a local heartbeat, backed by global resources. We're guided by our culture of care and our core values:

* We put safety first.
* We act with integrity.
* We are stronger together.
* We deliver with excellence.
About the Opportunity

Reporting to the Merchandise Manager you will focus on developing strong customer relationships. Our customer base is broad and can include local farmers, primary producers and retail customers; the focus of your role is to provide memorable experiences for all customers either in store or over the telephone whilst:

* Performing general administrative tasks including stock control, ordering, receipting, and dispatching of goods
* Conduct counter sales while delivering exceptional customer service
* Assisting customers with pricing and product queries
* Maintaining safety processes
* Assisting with merchandise campaign material
* Maintaining a welcoming, friendly, and well‐presented store environment
* Loading and unloading trucks, dispatching, and unpacking orders and deliveries
About you

To be successful in this role you will have experience in working in a team environment and have a passion for Australian farming and agriculture. Knowledge of rural merchandise is desirable but not essential. In addition, you will demonstrate:

* Effective verbal communication skills to build solid long‐term customer relationships
* A proactive approach to work and practical organization skills
* Excellent attention to detail
* Problem solving skills and empathy to resolve customer issues promptly
* A current driver's license is essential
* MR License & forklift ticket is desirable
* Familiar with water equipment advantageous
Why work for us
* A competitive remuneration package
* Purchased leave scheme benefits
* An additional day of leave – Nutrien Day
* Gender neutral parental leave policy
* A supportive and engaging environment that will support personal/professional development
* Opportunities to support community partnerships across our network
* Be a member of a company committed to feeding the future
* Ongoing trainingand development to pursue individual ambitions
* A culture of learning
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Send an application
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