We are currently seeking a full-time Senior Claims Consultant to join our leading workers compensation self‐insurance team in Adelaide. You will be the trusted resource that our Members refer to for guiding them through claims from end to end.
This role is based in Adelaide and offers a flexible hybrid working arrangement – three days in the office and two days working from home.
Responsibilities
* Deliver proactive claims liability review, determination, and advisory services that enable early return to work and mitigation of lost time injuries from start to finish of the claim.
* Implement early intervention and engagement with RTW services.
* Attend and contribute to SA Employment Tribunal matters.
* Participate in medical case conferences with GPs and specialists as required.
* Work closely with the Team Leader, Claims Consultants, RTW Consultants and Risk & Safety Advisers.
* Complete various innovative projects to support the Claims and RTW function as required.
* Undertake all duties in line with the Return to Work Act 2014, Regulations and the Injury Management Standards for Self‐Insurers.
Qualifications
* Experience delivering claims services with a strong return to work and customer focus.
* Exceptional relationship building skills.
* Exceptional communication and negotiation skills.
* Ability to work autonomously as well as part of a team.
* Ability to travel to regional locations as required.
* Understanding or prior experience of self‐insurance.
* Experience managing multi‐site locations desirable.
Benefits
* Professional development opportunities, interesting work and supportive leaders.
* A vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
* A range of career opportunities, benefits and rewards to enhance your well‐being.
Marsh is committed to creating a diverse, inclusive and flexible work environment. All applicants must have the appropriate approval to work in Australia and will be required to complete a Criminal and Bankruptcy check prior to commence of employment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin colour, or any other characteristic protected by applicable law.
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