We are seeking a highly experienced
Technical Product Lead
to oversee the design and solution assurance of enterprise-scale digital systems, including platforms such as SAP and Maximo. This is a strategic role that requires deep functional and technical expertise to ensure delivery of scalable, secure, and future-proof solutions that align with Sydney Water's technology roadmap.
You will work across cross-functional teams, vendors, and internal stakeholders to ensure the technical components of our product suite are robust, well-architected, and meet the evolving needs of the business. This role plays a vital part in enhancing solution design quality, managing system enhancements, and driving continuous improvement across complex digital environments.
Key Responsibilities:
Technical Leadership
* Lead technical solution design aligned with architectural and governance standards
* Guide configuration and development across enterprise systems (SAP, Maximo, integration tools)
* Enforce consistency in technical design and development practices across product platforms
* Conduct technical reviews and ensure production-readiness of all solutions
* Minimise technical debt through adherence to standards and reusable design patterns
Solution Enablement & Process
* Apply structured delivery frameworks (e.g., ISMS, Digital Business Delivery, UAT, Service Management)
* Ensure alignment of solution design with process documentation and modelling frameworks
* Lead functional requirement gathering and validate alignment with business objectives
Stakeholder Engagement
* Liaise with business users, product managers, architects, and vendor partners
* Lead technical discussions, solution options papers, and governance escalations
* Provide expert advisory across data migration, integration, and reporting workstreams
* Support prioritisation of technical requirements and roadmap planning
Governance & Collaboration
* Review and contribute to design documentation, traceability matrices, and technical specifications
* Address risks, issues, and outstanding design decisions through structured forums
* Foster cross-functional collaboration to support sustainable delivery and innovation
Continuous Improvement
* Identify opportunities to improve solution scalability, maintainability, and business value
* Support root cause analysis and long-term system/process enhancement strategies
* Contribute to financial planning, estimation, and resourcing of product delivery
Skills & Experience Required
* 10+ years' experience
in digital transformation and delivery of enterprise technology solutions
* Expertise in
solution design, configuration, testing, documentation, and governance
across enterprise systems
* Strong hands-on experience with platforms such as
SAP (full suite)
and
Maximo
* Proven ability to oversee
end-to-end project implementations
in high-pressure environments
* Deep understanding of
IT delivery frameworks
, technical best practices, and business process alignment
* Demonstrated experience in
evaluating multiple solution options
and making architectural decisions
* Strong communication, stakeholder engagement, and presentation skills
* Experience working in
utilities or similarly complex industry environments
is highly desirable
Qualifications
* Bachelor's degree in
Information Systems, Computer Science, or related field
(Postgraduate desirable)
* Certifications in relevant technology product suites (e.g., SAP Certified Application Specialist)
* Familiarity with
enterprise security and information governance policies
is essential