Join Heavy Motor Insurance Australia (HMIA) and be part of a team that knows insurance and knows how to enjoy coming to work.
We're looking for a Claims Recoveries Consultant who wants to work in a supportive, inclusive and genuinely friendly environment – without compromising on professionalism or quality.
About HMIA
Heavy Motor Insurance Australia (HMIA) is a specialist underwriting agency focused solely on the heavy motor industry. Backed by deep industry expertise, we manage all claims in‐house and work closely with brokers to deliver fast, fair and practical outcomes. Our approach is built on transparency, efficiency and trust.
What you'll do
* Assess recovery prospects on heavy motor claims from first notification
* Determine liability and negotiate with insurers and third parties
* Apply legislation, industry codes and HMIA guidelines confidently
* Proactively manage files, meet KPIs and deliver great outcomes
What you'll bring
* Exposure to the full motor claims lifecycle or recoveries lifecycle is ideal
* Strong communication, organisation and negotiation skills
* A calm, collaborative and solutions‐focused mindset
Why HMIA?
* Hybrid working – balance flexibility with in‐office collaboration
* A culture that's inclusive, down‐to‐earth and supportive
* Leadership that values development, trust and transparency
* A specialist business where your contribution truly matters
Living Our Values (This Matters to Us)
At HMIA, our values aren't just words on a page – they guide how we work every day. We're looking for someone who naturally aligns with being:
* Transparent – clear, honest and trustworthy
* Efficient – organised, purposeful and outcome‐focused
* Smart – curious, knowledgeable and always learning
* Reliable – someone people can genuinely count on
* Agile – open to change and ready to adapt
* Strong – confident in our product, our decisions and our people
If you enjoy meaningful work, strong teamwork and a workplace that values people as much as performance, we'd love to hear from you.
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