**About the business**
**Our Culture**:
- **Respect -** Be kind, listen, honour the systems, processes, culture, tools & environment we're creating.
- **Excellence **-** Be proud of what you implement and create, make it great and amaze others.
- **Education **-** Knowledge is a journey - we are always learning. Changes = Growth = Opportunity
- **Responsibility & Accountability **-** We take responsibility for pour actions, Errors, mistakes & stuff up's are our greatest opportunity to learn.
- **Teamwo**rk **-** We park our ego and pride and show up for others.. Together we are better.
- **EVOLV**E **-** To evolve is to grow, to advance, to progress and develop not just the business but personally and as a team
Evolve Technologies is an IT Managed Services provider based on the Gold Coast, Toowoomba & Brisbane, committed to working with forward thinking businesses; providing cutting-edge technology to improve organisations' efficiency, capacity, functionality, and security.
As an established IT provider, we specialise in delivering a complete range of fully managed and secure IT and telecommunication services nationally, making Evolve an essential choice for a company's IT needs. Our services include:
- Helpdesk Support
- Hardware and Software
- Network infrastructure
- Voice and Data
- Networking and Security
- Hosting and Backup Services
**About the role**
This is an exciting opportunity for a highly motivated person to join our dynamic team.
As an ICT Security Specialist, you will establish, manage, and administer our clients ICT security policy and procedures to ensure preventive and recovery strategies are in place, and minimise the risk of internal and external security threats.
You will resolve a variety of technical issues and provide systems, network & security support both remotely and on site, via phone and remote support for a range of clients across Australia.
Our team is diverse and fast paced, we want you to help us keep the pace and solve problems. We are looking for someone who can give modern and informed solutions and are willing to take initiative to solve issues before they arise.
**What you'll need to succeed**
You will have 3 - 5 years' experience in a Security Specialist and / or Systems Administration role working with a Managed Service Provider and within a fast-past environment, with excellent written and verbal communication skills. You will possess strong troubleshooting and administration abilities, including:
- Active Directory
- Windows Server 2012 - 2019
- DNS, DHCP
- Office 365 administration
- Exchange
- VLAN, WLAN, WAN
- VMWare ESXi and VCenter.
- Sophos and ConnectWise full product suite are **highly desirable.**
**You will be responsible for**:
- Network infrastructure both physical and virtual.
- Server and storage management
- Service virtualisation as fit for purpose.
- User and group policy/management.
- Spec and setup of multi-site infrastructure.
- Proactive monitoring and optimisation of what you implement.
- Data and network security.
**Skills and experience**
- Understanding of networking technologies such as TCP/IP, DNS, DHCP, routing/subnetting and firewall technologies
- Excellent technical diagnostics and resolution skills
- Ability to pick up new concepts quickly
- Flexible to alternate solutions
- You will be a strong Systems Administrator with a solid background working within an MSP environment
- The ability to provide Level 2 and 3 IT Support across the Clients we work for - we are after a team player
- Provide Leadership, advice and resolutions on complex technical, strategic, system and network issues
- Scoping and managing projects with a strong view on collaboration and stakeholder satisfaction
- Maintaining relationships with external vendors
- Exceptional interpersonal & customer service skills - strong communication skills are a must.
- Exceptionally strong organisational & time management skills
- Monitor & Manage network security and integrity for our clients, ensuring consistent performance and upkeep of their network environment
- Support sales and new business development initiatives and lead the growth of new relationships
- Drive staff and client satisfaction
- Drive efficiency and profitability
- Design, implementation and management of MS Server environments (Including Exchange/O365)
- Virtualisation of server and network infrastructure, particularly VMWare
- Deployment and management of network infrastructure (TCP/IP, DNS, DHCP)
- Storage experience (e.g. SAN, NAS, CIFS) an advantage.
- Configuration and management of network hardware (Switches, Routers, Access Points)
- Ability to physically carry and move IT equipment
- 3 - 5 years' minimum experience in a similar role
- Broad technical skills across IT Infrastructure, in particular, across the Networking and Server environment.
- Good orientation in server infrastructure
- Experience managing and implementing IT projects
- Network, Cloud and telephony technolog