Product Specialist
Functional area: Service
Onsite or Remote: Hybrid
Country/Region: AU
City: Perth
Location: Perth, WA, AU, 6000
Date of posting: Jun 3, 2026
Epiroc is recognised today as a genuine global leader in innovative product engineering solutions along with an unmatched and continued commitment to providing world class solutions to its construction and mining customers.
Epiroc is now seeking proactive and highly motivated Product Specialists – Surface Drills to join our dynamic and growing Product Support team. In this role, you will provide expert support across a broad range of equipment, including SmartROC, FlexiROC, and PowerROC C, D, and T Series rigs, as well as new-to-market top hammer and DTH blast drilling equipment.
As a Product Specialist, you will play a key role in commissioning new equipment, delivering technical expertise and after-sales support and driving continuous product improvement through detailed feedback to the factory. You will also be responsible for developing and enhancing the technical capabilities of both customers and internal personnel, ensuring safe, efficient, and productive operation of Epiroc drilling equipment.
This is a unique opening for someone with a strong background in technical product support to take on a dynamic role that gives you the opportunity to work at our facilities in Perth and at customer sites across Australia.
Qualifications
* A strong commitment to working safely and looking after your colleagues.
* An Australian recognised trade certificate.
* Experience in a similar Technical Support or Drill Fitter role.
* Expert level Epiroc product knowledge and technical troubleshooting skills.
* Previous experience delivering technical and product familiarity training.
* Excellent verbal and written communication skills.
* Ability to prepare comprehensive documentation.
* Passion to continuously improve.
* Flexibility to travel frequently and at times with short notice.
Offer
* Competitive remuneration packages and salary sacrificing.
* Support of a global company with mobility opportunities.
* Internal and external training to help you thrive in your role.
We are an equal opportunity employer and encourage Women, Aboriginal, Torres Strait Islander peoples and people from culturally diverse backgrounds to apply.
It all starts with people. The world needs metals and minerals for the energy transition and our cities and infrastructure must be developed to serve a growing population. To succeed, we need to speed up the shift towards more sustainable mining and construction industries. We at Epiroc accelerate this transformation, together with customers and business partners in more than 150 countries, by developing and providing innovative and safe equipment, digital solutions, and aftermarket support.
All new thinkers are welcome. We are looking for those who want to develop, grow, and dare to think new. In Epiroc we attract, develop, and retain diverse talent valuing authenticity and unique perspectives, driving our spirit of innovation. We foster an inclusive culture where diversity isn't just a goal but a part of our values and way of working. This is how we do business for a sustainable future.
#J-18808-Ljbffr