Job Overview
Our client is a global leader in delivering complex construction and infrastructure projects, recently expanding its footprint across Australia. With significant investment and ambitious growth plans, they are committed to embedding quality at the heart of their operations.
The Head of Quality – Australia is a senior leadership position reporting to the Chief Operating Officer – Australia and the International Head of Quality. You will be responsible for developing and executing a regional quality strategy that aligns with global objectives, ensuring compliance with Australian regulatory standards, and driving continuous improvement across project operations.
Key Responsibilities
- Develop and implement the regional quality strategy aligned with global objectives.
- Standardise policies, processes, and procedures across Australian operations.
- Collaborate with the International Head of Quality to ensure global consistency.
Regulatory Compliance
- Ensure full compliance with Australian regulatory standards, ISO certifications, and client requirements.
- Lead risk assessments, quality audits, and regulatory inspections.
- Maintain and manage all compliance documentation and reporting.
Operational Quality Management
- Deploy quality management systems (QMS) across regional operations.
- Oversee QA/QC processes to meet product, service, and operational standards.
- Implement corrective and preventive actions (CAPA) to mitigate risks.
Project Operations
- Partner with project teams to integrate quality into planning, execution, and delivery.
- Develop and implement standardised quality processes and tools across projects.
- Provide quality oversight during bids, proposals, and project execution.
- Lead, mentor, and develop regional quality teams and QA/QC professionals.
- Act as the key liaison between Australian operations and international quality leadership.
- Build cross-functional collaboration with engineering, supply chain, and operations teams.
Continuous Improvement & Customer Focus
- Drive Lean, Six Sigma, and other initiatives to improve efficiency and reduce defects.
- Analyse and monitor quality metrics, sharing insights at a regional and global level.
- Respond to client feedback to refine processes and enhance customer satisfaction.
Key Requirements
- Bachelor’s degree in Quality Management, Engineering, Project Management, or a related field.
- Advanced qualifications preferred (e.g. Six Sigma Black Belt, PMP, ISO Lead Auditor).
- 10+ years’ experience in quality management, with at least 5 years in a senior leadership role within project-driven environments.
- Proven experience embedding quality in large-scale, complex construction or infrastructure projects.
- Strong knowledge of Australian regulatory frameworks and compliance standards.
- Skilled in QMS, data analytics, and quality reporting tools.
- Exceptional leadership, communication, and stakeholder management skills.
What’s on Offer
- Salary of AUD $200,000 – $245,000, plus perks.
- Senior leadership role with direct influence on regional and global quality strategy.
- The opportunity to build and lead a high-performing quality function across Australia.
- Dynamic, international environment with robust investment and growth potential.
- Exposure to complex, large-scale projects with a global quality leadership team.
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📌 Head of Quality
🏢 Capstone Property Recruitment
📍 City of Sydney