Administration Officer – People & Culture
Corporate Governance, Audit & Compliance Services Team
Workforce Engagement | HR Administration | Internal Communications | Culture Initiatives
Full-time | Newcastle & Hunter Region
Why This Role?
Support workforce engagement, onboarding, recruitment administration and internal culture across a growing values-led organisation.
Contribute to meaningful People & Culture initiatives that strengthen staff connection, communication, recognition and wellbeing.
Build your capability across Human Resources, workforce operations, internal communications, corporate administration and organisational governance.
This is a strong developmental pathway opportunity for someone wanting to grow into a broader People & Culture administration role over time.
RDO, WFH and flexible work options may be considered where aligned with business needs, performance and capability.
About Us
Activated Concepts is a respected community-based clinical and support provider delivering trauma-informed services across mental health, disability, aged care, family support, nursing, behaviour support and training.
We are a values-led organisation focused on Understanding, Respect, Wellbeing and Excellence. Across all service areas, our focus is on delivering safe, person-centred and high-quality support while building a strong, connected and accountable workforce.
Our Corporate Governance, Audit & Compliance Services team supports the systems, structures and operational functions that enable Activated Concepts to continue growing safely, sustainably and in line with our values.
The Opportunity
We are seeking an Administration Officer – People & Culture to join our Corporate Governance, Audit & Compliance Services team.
This role has been created in response to Activated Concepts' ongoing growth and increasing workforce operational requirements, particularly across recruitment administration, onboarding, induction, training coordination, workforce engagement, staff communication, HR administration and internal culture initiatives.
This is an operational and administrative role with a strong People & Culture focus. Over time, the role is intended to develop into a lead support position for workforce processing, engagement and People & Culture administration systems.
This opportunity is well suited to someone who is highly organised, people-focused, confident with administration and interested in developing their career in Human Resources, People & Culture, workforce operations, internal communications or corporate services.
About the Role
As Administration Officer – People & Culture, you will provide practical administrative and workforce support across the full employee lifecycle.
You will assist with recruitment administration, onboarding, induction, training coordination, staff communication, workforce records, engagement initiatives, culture activities, social media support and general corporate administration.
The role will support all Activated Concepts areas, including:
Mental Health & Allied Health Services
Family, Disability & Community Support Services
Seniors, Home, Nursing & Support Services
Corporate Governance, Audit & Compliance Services
The Clinical College
Activated EAP
This is a varied role requiring strong attention to detail, professional communication, initiative, confidentiality and the ability to support multiple priorities across a growing organisation.
Key Responsibilities
Support recruitment administration, including interview coordination, applicant communication and onboarding preparation.
Assist with onboarding, induction, staff documentation, workforce compliance and credential tracking.
Maintain training registers, staff records and registers, workforce files and HR administration systems.
Support probation review administration, offboarding coordination and workforce lifecycle processes.
Assist with staff communication, workforce updates, internal newsletters and engagement materials.
Coordinate staff recognition, birthdays, welcome and farewell initiatives, milestone acknowledgements and internal culture activities.
Support workforce wellbeing, staff social initiatives and team engagement activities.
Assist with workforce-focused social media content, LinkedIn and Facebook engagement, internal branding and employer branding initiatives.
Provide administrative support to the CGACS team, including meeting coordination, minute taking, document formatting, template management and electronic filing.
Assist with policy, procedure, audit, compliance and governance administration tasks.
Support reception and phone overflow where required.
Assist leaders with workforce administration requirements under Executive direction.
Maintain confidentiality, professionalism and accuracy across all workforce and administrative processes.
Champion Activated Concepts' values of Understanding, Respect, Wellbeing and Excellence.
About You
You are an organised, professional and people-focused administrator who enjoys supporting teams, improving processes and contributing to positive workplace culture.
You understand that strong People & Culture administration is more than paperwork — it supports workforce stability, staff experience, communication, compliance and organisational growth.
You are confident working across multiple priorities, following through on tasks and maintaining accurate records. You communicate clearly, use initiative and bring a warm, practical and solutions-focused approach to your work.
You may already have experience in administration, HR support, recruitment administration, workforce coordination, internal communications, compliance administration or corporate services. Alternatively, you may be looking for the right opportunity to develop your career in People & Culture while being supported to build your skills over time.
You Will Bring
Strong administration, coordination and organisational skills.
High attention to detail and confidence maintaining accurate records.
Professional written and verbal communication skills.
An interest in People & Culture, Human Resources, workforce engagement or internal communications.
Ability to manage competing priorities and follow tasks through to completion.
Confidence using Microsoft Office, electronic records, spreadsheets and administration systems.
A warm, professional and values-aligned approach to staff communication.
Ability to maintain confidentiality and handle sensitive workforce information appropriately.
A proactive approach to workplace culture, staff engagement and continuous improvement.
Experience in recruitment administration, HR administration, onboarding, training coordination, social media and marketing, or compliance administration will be highly regarded.
Selection Criteria
Experience in administration, corporate services, HR administration, recruitment administration, workforce coordination or a similar role.
Strong written communication, document formatting and records management skills.
Demonstrated ability to manage competing administrative priorities with accuracy and professionalism.
Strong interpersonal skills and ability to communicate with staff, leaders and external stakeholders.
Experience supporting onboarding, induction, training coordination, workforce records or compliance tracking preferred.
Interest in People & Culture, workforce engagement, staff wellbeing and organisational culture.
Confidence using Microsoft Office and electronic administration systems.
Confidence using Canva.
Ability to maintain confidentiality, discretion and professional boundaries.
A values-led approach aligned with Understanding, Respect, Wellbeing and Excellence.
Required Qualifications & Checks
Or willingness to obtain:
Certificate III or IV in Business Administration, Human Resources, Community Services or similar preferred.
HR-related qualification or willingness to undertake further study highly regarded.
Current National Police Check.
NDIS Worker Screening Check.
NSW Working with Children Check.
NDIS Worker Orientation Module.
Child Safe Training.
Other relevant compliance checks or training as required by Activated Concepts.
Professional Development Pathway
Activated Concepts recognises this role as a developmental opportunity within administration and People & Culture functions.
Suitable candidates may be supported to undertake further professional development relevant to the role, including:
Certificate IV in Human Resource Management
Diploma of Human Resource Management
Leadership and corporate services development opportunities
The long-term intent is to build internal People & Culture capability and create future workforce administration pathways within Activated Concepts as we continue to grow.
Why Join Us?
Be part of a values-led organisation with a genuine focus on staff culture, workforce engagement and quality systems.
Join a growing Corporate Governance, Audit & Compliance Services team with exposure across all divisions of Activated Concepts.
Build practical experience across HR administration, recruitment, onboarding, training coordination, internal communications and staff engagement.
Contribute to meaningful initiatives that support staff connection, recognition, wellbeing and organisational culture.
Work in a role with clear development potential into broader People & Culture administration and workforce operations.
Flexible and collaborative workplace with executive mentoring and support.
RDO, work-from-home and flexible work options may be considered where aligned with role requirements, business needs, demonstrated performance and capability.
For more about Activated Concepts, visit
We celebrate diversity and welcome applications from people of all backgrounds, cultures and lived experience.
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