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Customer service team member - cafe

Port Fairy
Bunnings Group
Customer Services agent
Posted: 4 June
Offer description

Benefits

* Team discount at Bunnings and other Wesfarmers brands including Kmart, Target and Officeworks
* Free standard OnePass membership
* Access to over 100+ exclusive team member benefits across health, shopping, travel and stay, wealth, work and leave
* 12 weeks paid parental leave, regardless of gender
* Fun stuff like annual festive gifts, discounted food and drinks at our Bunnings Cafe, and travelling store team member opportunities

About the role

Our team members are the face of Bunnings, always prepared to give it a red hot go. They provide a friendly and helpful service to everyone who walks through our doors, making sure every experience counts. Our customers are met with passionate team members ready to provide exceptional service and the best experience, based in our Bunnings Cafe. This is a part‐time role and flexibility to work across cafe hours 7:45am‐4:15pm across either 3 or 4 days is required so that we can provide the best experience to our customers. We provide an adult pay rate for 18 years of age and above at $28.64 per hour for this role.

Responsibilities

* Provide warm and friendly service to every customer
* Be responsible for stock management, whilst ensuring a clean and tidy cafe environment
* Crafting quality coffee and food with care and consistency
* Work as part of a supportive and inclusive team who make a difference to the community and have fun along the way
* Follow all Occupational Health and Safety guidelines to ensure a safe and welcoming cafe environment

Qualifications

* A genuine passion for customer experience, positive attitude and strong work ethic
* Previous experience in hospitality, café or as a Barista is a plus, but not essential – we'll provide the training!
* Great communication and teamwork skills
* To act with integrity, be safe and do your best
* Availability to work flexible hours, including weekends

EEO Statement

We welcome applications from individuals of all ages, cultural backgrounds, abilities, sexual orientations, and gender identities. We strongly encourage Aboriginal and Torres Strait Islander peoples to apply and join us in shaping a workplace that celebrates First Nations voices, perspectives, and contributions. Please note, you must be age 15 or over to apply for a role at Bunnings. If you need any adjustments, just let us know – we're here to help.

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