Job Description
We are seeking a customer-focused team member to provide exceptional service and support to our customers. As a key member of our retail team, you will be responsible for delivering high levels of customer satisfaction through friendly, helpful, and professional interactions.
Key Responsibilities
* Provide outstanding customer service by being approachable, courteous, and respectful to all customers.
* Assist customers with queries, concerns, and product-related issues in a prompt and efficient manner.
* Maintain a clean and tidy store environment, adhering to health and safety standards.
* Process cash and card transactions accurately and efficiently.
* Contribute to achieving sales targets and KPIs through effective merchandise management and display presentation.
* Work collaboratively with colleagues to achieve business objectives and support the success of the store.
Requirements and Qualifications
* Demonstrate a passion for delivering exceptional customer service and building strong relationships with customers.
* Proven ability to work effectively in a fast-paced retail environment, prioritizing tasks and managing time efficiently.
* Possess excellent communication and interpersonal skills, with the ability to build rapport with colleagues and customers alike.
* Hold a valid police check report (if required).
Benefits
As a valued member of our team, you can expect:
* A supportive and inclusive workplace culture.
* Ongoing training and development opportunities to enhance your skills and knowledge.
* A competitive hourly rate and incentives for meeting performance targets.