Datacom Modbury North, South Australia, AustraliaCustomer Service RepresentativeDatacom Modbury North, South Australia, Australia1 week ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.This range is provided by Datacom. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay rangeA$50,000.00/yr - A$55,000.00/yrOur WhyDatacom works with organisations and communities across Australia and New Zealand to make a difference in people's lives and help organisations use the power of tech to innovate and grow.We are hiring full time Customer Service roles to support our Federal Government clients based in Modbury. Be recognised and rewarded for your contributions while making a real difference to the lives of our customers.About The RoleAt Datacom we're committed to developing, retaining, and promoting diverse talent. We want to help you grow your current skills and give you the opportunity to learn and develop brand new ones.As a Customer Service Representative, you'll be at the heart of providing essential support to customers across Australia and beyond acting as first responders to customer needs. Every interaction is unique, and a chance to create a memorable experience, delivering the right solutions and ensuring customers walk away with the best outcome, every time.You'll bring your passion for helping others and strong communication skills to the table, providing exceptional service with every call. With access to extensive training, knowledge content, and ongoing leadership support, you'll thrive in a fast-paced, dynamic environment where your efforts directly contribute to making a difference for customers.This is your chance to shine in a role that's as rewarding as it is exciting!Please note: To ensure we can support our clients effectively, we're only able to progress with Australian citizens who can obtain and maintain a Security Clearance.Operating HoursWe have full time opportunities available!Our operating hours are Monday to Friday between 7:00am and 7:30pm on a rotating roster with flexibility to support your out of work commitments.Skills & ExperienceHigh attention to detailExcellent customer service skillsPatience and empathy towards people in difficult situationsA team player focus, working collaboratively to exceed expectationsClear communication skills to customers and stakeholdersPunctual and reliableExperience adhering to KPI'sIntermediate computer skills, ability to navigate multiple screens and a typing speed of 20WPMA willingness to complete a security clearance based on the Datacom account that you will be working on.BenefitsTalent development programs designed to engage and empower you: we want to build on your strengths and experiences and provide a career pathway into our Service Desk. Continued opportunities for long term growth in IT in Australasia's largest professional IT services company!We offer Cert III courses in Business and/or IT to support your career pathways, covering the costs of the course as well as providing fully paid worktime to complete the course!Datacom offers its people the ability to make a real difference and develop their careers within a supportive environmentBest in class rewards and recognition program including awards and corporate retail discounts on tapPaid Parental LeaveEmployee referral programs - once you are in and you are loving it - you can refer a friend and get $1000!Why join us here at Datacom?Datacom is one of Australia and New Zealand's largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.We care about our people and provide a range of perks such as social events, chill-out spaces and professional development courses to name a few. You'll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.We operate at the forefront of technology to help Australia and New Zealand's largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.If you're looking for meaningful work with genuine career progression opportunities, training and development, we'd love to hear from you.Seniority levelSeniority levelEntry levelEmployment typeEmployment typeFull-timeJob functionJob functionOtherIndustriesNon-profit Organizations and Primary and Secondary EducationReferrals increase your chances of interviewing at Datacom by 2xSign in to set job alerts for “Customer Service Representative” roles.Adelaide, South Australia, Australia 3 weeks agoAdelaide, South Australia, Australia 1 month agoAdelaide, South Australia, Australia A$100,000.00-A$110,000.00 1 day agoAdelaide, South Australia, Australia 3 days agoPort Adelaide, South Australia, Australia 3 weeks agoCustomer Service Officer - State GovernmentAdelaide, South Australia, Australia 1 week agoAdelaide, South Australia, Australia 2 weeks agoAdelaide, South Australia, Australia 6 days agoBrompton, South Australia, Australia A$65,000.00-A$85,000.00 1 week agoAdelaide, South Australia, Australia 5 days agoNorwood, South Australia, Australia 15 hours agoAdelaide, South Australia, Australia 2 years agoAthol Park, South Australia, Australia 2 weeks agoAdelaide, South Australia, Australia A$25.00-A$28.00 2 weeks agoRAA Roadside Assistance Centre Call ConsultantMile End, South Australia, Australia 1 day agoAdelaide, South Australia, Australia 2 weeks agoAdelaide, South Australia, Australia 1 day agoAdelaide, South Australia, Australia 1 week agoDavoren Park, South Australia, Australia 4 months agoAdelaide, South Australia, Australia 1 week agoAdelaide, South Australia, Australia 4 days agoMile End, South Australia, Australia 4 months agoAdelaide, South Australia, Australia 1 week agoAdelaide, South Australia, Australia 2 days agoAdelaide, South Australia, Australia 2 weeks agoAdelaide, South Australia, Australia 3 months agoCustomer Care Consultant - Regency Park, SAFerryden Park, South Australia, Australia 1 week agoGlenelg North, South Australia, Australia 2 weeks agoAdelaide, South Australia, Australia 2 weeks agoAdelaide, South Australia, Australia A$33.00-A$35.00 4 weeks agoHallett Cove, South Australia, Australia 2 months agoCustomer Service Officer (Appointment Setter)Unley Park, South Australia, Australia 5 days agoCustomer Care Service Agent - Gepps Cross SAAdelaide, South Australia, Australia 6 days agoAdelaide Airport, South Australia, Australia 1 week agoWe’re unlocking community knowledge in a new way. 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