Customer Experience Specialist
We are committed to fostering an inclusive work environment where everyone feels valued and supported.
As a key member of our team, you will be responsible for delivering exceptional customer experiences, processing orders efficiently, and promoting the sale of luxury eyewear products. No prior optical experience is required as comprehensive training will be provided.
* Essential Responsibilities:
* Provide warm welcomes and assist customers with their queries in a prompt and courteous manner.
* Process orders accurately and efficiently, ensuring high levels of customer satisfaction.
* Drive sales growth by effectively upselling and cross-selling luxury eyewear products.
* Participate in visual merchandising and store display activities to create an engaging shopping experience.
What We Offer:
* A competitive yearly product allowance and generous discounts on luxury eyewear products.
* A supportive team environment that prioritizes making a positive impact on people's lives.
Our ideal candidate possesses excellent communication skills, a positive attitude, and a genuine passion for delivering exceptional customer service. If you are looking for a dynamic and rewarding role that offers opportunities for growth and development, we encourage you to submit your application today.