NSW Department of Customer Service provided pay range
This range is provided by NSW Department of Customer Service.
Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
A$149,******/yr - A$173,******/yr
Grade: *****
Salary range: $149,739 - $173,174 + super
Duration: Ongoing
Location: Hybrid working arrangements in place - in office requirement to attend Sydney McKell offices on Tuesdays and Thursdays, which is subject to change based on applicable DCS workplace policies.
About the team
This role sits within the NSW Telco Authority Enterprise Architecture team.
An exciting ongoing opportunity has arisen for Principal Integration Architect to join the NSW Telco Authority, a rapidly growing agency within the Department of Customer Service.
The successful candidate will lead the design, evaluation, and implementation of technology solutions that support enterprise and critical communications systems.
This role is pivotal in aligning technology strategy with business and customer needs, ensuring optimal service delivery across government and public safety networks.
You will be joining a friendly, fast-paced, dynamic and diverse team who is passionate about keeping people and places safe.
We are an inclusive employer that fully supports flexible working and values our people for their diverse ideas, backgrounds and skills.
We are committed to building a workplace that reflects the community we serve and welcome applications from everyone.
Your responsibilities will include
Engaging and collaborating with stakeholders to document business requirements and propose solutions that meet customer needs
Developing solution designs and participating in design reviews to ensure compliance with architecture and governance policy
Leading the design, implementation, and testing of technology solutions, and reporting on delivery commitments to ensure timely and expected outcomes
Establishing and maintaining stakeholder relationships through effective communication, negotiation, and issue management
Taking technical ownership of solutions to ensure business needs are met, support contracts are delivered, and supplier negotiations are competitive
Providing expert advice and input into technology strategy and architecture for enterprise, OSS, and BSS systems
Maintaining current knowledge of relevant technologies, practices, and industry trends to recommend and deliver innovative solutions aligned with organisational and government priorities
To be successful in this role you will demonstrate
Essential Security Clearance: Ability to obtain a minimum Baseline Security clearance within six months to work with sensitive government and critical communications information
Leadership: Proven ability to lead, develop, and motivate engineering and technical teams
Integration Experience: Demonstrated experience in integrating complex systems and platforms
Customer Service: Excellent skills in engaging senior stakeholders, government agencies, and customers
Procurement Experience: Commercial acumen and experience leveraging procurement knowledge to deliver cost-effective and strategic outcomes
Communication Skills: Strong written and verbal communication skills tailored to both technical and non-technical audiences
Whilst not essential, the following requirements would set you apart from the rest
Telecommunications Experience: Radio or Telco background experience
Executive Engagement: Comfortable presenting to and influencing executive leadership teams
About NSW Telco Authority
NSW Telco Authority (NSWTA) operates and manages the Public Safety Network to deliver radio communications for frontline responders.
We work with emergency services and telecommunications carriers to protect communications assets during emergencies and natural disasters.
NSWTA is a delivery agency with responsibility for over $1.5 billion in key NSW Government projects that connect communities and support emergency services.
We lead and coordinate whole-of-government connectivity strategy to bridge the digital divide and help keep people and places safe.
NSWTA operates as a standalone statutory authority within the Department of Customer Service.
We promote flexibility and will consider part-time, job share and other flexible arrangements.
We're proud of our customer-centric, people-first culture and it is key to the success of our fast-moving, high-performance organisation, where our people and partners live and breathe our values of Integrity, Trust, Service and Accountability.
Closing Date
9:59am, Tuesday 11th November ****
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