Australian Citizens residing in Australia only respond.
Responsibilities and Qualifications
Certified Salesforce Admin 201 with minimum 23 years working as a Salesforce Functional Analyst.
Experience working with Salesforce Health Cloud, Service Cloud, Vlocity & Communities.
Business Process mapping/Re-engineering background for B2C & B2B Service processes, ideally in disability and health care sector.
Demonstrated experience facilitating workshops with senior and multidisciplinary stakeholders.
Demonstrated systems delivery experience working in multi-disciplinary teams in Agile and similar methods to co-ordinate and assure systems delivery outcomes.
Demonstrated great communication skills and stakeholder management.
At least 1 full cycle implementation of a Vlocity solution, healthcare industry area is desirable.
Achieved at least Vlocity Certified Platform Developer or Consultant level certification.
Demonstrated prior knowledge and experience of complex government and or government-based insurance schemes.
Comfortable with new ways of thinking about accessibility and enthusiastic about accessible design & development will be highly regarded.
Required Skills
B2C Analysts
Communication Skills
Accessibility
Business Process
Stakeholder Management
Healthcare
Government
Workshops
Insurance
Design
Business Communication
Management
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