About Us At Independent Hardware Group (IHG), part of the Metcash group of companies, we believe in the power of local. We're more than just a supplier – we’re the engine behind over 600 independently owned hardware stores across Australia. You’ve probably heard of a few: Mitre 10, Home Hardware, and Thrifty-Link Hardware – all part of the IHG family. We’re not here to copy the big chains. We’re here to give locals the tools – literally and figuratively – to be the best store in town. That means offering great prices, better support, and the kind of local knowledge you can't find in a catalogue. About the Opportunity: We’re on the lookout for a hands-on, sleeves-rolled-up Distribution Centre Supervisor based in Ravenhall – someone who’s ready to keep the gears turning smoothly and lead from the front. In this role, you’ll provide clear direction and help build the capability of your warehouse team to consistently meet high operational standards. Ideally, you bring strong inventory management skills and are a natural leader who thrives on building a positive, engaged team culture. Above all, you’re self-motivated and love an early start (we are talking about 4:30am). With a compressed 4-day work week (Monday to Thursday, 37.5 hours per week), you’ll enjoy a long weekend every week. What’s not to love? In this role, you will: Lead by example – be hands-on with your team, setting the standard what is expected across the DC on any shift Keep our people safe – coach your team on safety standards, conduct SOTs, Hazards, ATRs, and maintain compliance with OHS/WC/COR policies Control the chaos – manage all workflow, resources, rosters, labour hours, performance targets and behaviour. Inventory Focus – actions inventory management that is leading to issues with DIFOT for customers or operational efficiency. Deliver results – hit KPIs as agreed, manage costs and ensure SOPs are being adhere to costs without compromising safety or quality. Uplift your team – oversee training, assessments, upskilling, and regular coaching. Be the backbone of operations – open and close the site when required, cover others when they are not available, maintain top-tier housekeeping, and escalate issues until they’re sorted. Champion continuous improvement – streamline processes, think ahead, and adapt on the fly. Drive engagement – lead communication, foster a strong culture, and make your team feel like legends. About you: Similar experience in a DC or warehouse leadership role that is process minded. A cool head and confident voice in tough conversations. Solid people leadership and the ability to engage your team through change. Microsoft know-how (Outlook, Teams, Word, Excel). Safety-first mindset (OHS, COR, First Aid – you know the drill). A natural problem solver who stays calm under pressure and is ready to think on their feet. You’re likely a match if you are: A “lead by example” kind of leader – first in, last out. Curious, resourceful, and always looking to improve. Confident, decisive, and ready to jump in wherever needed. Passionate about helping your team grow and succeed. Flexible enough to handle early starts, late finishes and everything in between. To Apply: Submit your application along with a one-page cover letter outlining why you’re the ideal candidate for this role. Life at Metcash Experience a supportive and flexible work environment. We are a FlexReady accredited workplace! Enjoy a 5th week of annual leave every year after your first 6 months. Benefit from 2 well-being days and 1 volunteer day annually. An abundance of learning, development, and career growth opportunities. 12 weeks of gender-neutral paid parental leave for primary carers. Proudly awarded “Bronze Employer for LGBTQ Inclusion”. ️A neutral gender pay gap of under 5% as published by WGEA 2023-2024 Gold accreditation by Mental Health Australia. Incredible value discounts and perks through our team member benefits program. About Us Metcash is Australia’s leading wholesale distribution company, with revenue exceeding $18 billion in FY24. We’re also an ASX top 100 listed company. We believe that it is absolutely vital to Australia that there is a sustainable, independent, family-owned business sector. Independent retailers support their local communities. We help them to be the ‘Best Store in Their Town’ by providing merchandising, operational and marketing support across our food, liquor and hardware pillars. We're dedicated to fostering diversity and inclusion in our workplace and are proud to be an equal opportunity employer. Joining our team means becoming part of something bigger, a company that actively promotes diversity, champions charitable causes, and supports environmental efforts. We welcome applications from individuals of all backgrounds, including First Nations. If you have any specific support or access needs, please don't hesitate to inform us when you apply. Rest assured; your personal information will be handled with the utmost confidentiality in accordance with applicable privacy laws. Join us and be part of something bigger! INHT