Company Overview
Ocado Group is a UK-based company that is one of the world's largest dedicated online grocery retailers. We operate our own grocery and general merchandise retail businesses under Ocado.com, and we provide services to partner clients globally via our innovative advanced robotics technology, known as the Ocado Smart Platform (OSP). This technology drives our highly automated, multi‐million dollar Customer Fulfilment Centers (CFCs), where we operate a world‐class online grocery business that automates the single pick of products for delivery through local partners such as Coles.
Job Summary
* The Regional HSE Business Partner & Training Coordinator (APAC) is primarily responsible for the development, coordination, and continuous improvement of training and capability programs across Engineering Operations.
* The role ensures employees are equipped with the knowledge, skills, and competencies required to perform their roles effectively, safely, and in line with organisational standards, including ownership of the regional training framework, training systems, and competency compliance.
* The role provides supporting input into health and safety initiatives, focusing on embedding safety requirements through effective training, coaching, and capability development rather than direct ownership of HSE operations or compliance systems.
* This is a full‐time role.
Core Purpose
* Lead training and capability development across APAC Engineering Operations.
* Identify training needs and implement structured learning solutions.
* Ensure training compliance and competency across all roles.
* Support HSE outcomes through training, coaching, and awareness.
Training & Capability Development
* Conduct training needs analysis across Engineering Operations roles.
* Develop and maintain role‐based training pathways and competency frameworks.
* Maintain the regional Training Matrix to ensure full compliance across all employees.
* Design, coordinate, and schedule internal and external training programs.
* Assign and track training via the LMS, ensuring accurate and up‐to‐date records.
* Deliver training sessions where qualified, particularly in technical and safety‐related areas.
* Partner with subject matter experts to ensure training content is accurate and relevant.
* Act as the central point of contact for all training activities across the region.
Learning Systems & Compliance
* Maintain and optimise the LMS, including training records, reporting, and user access.
* Ensure all mandatory and role‐specific training requirements are completed and auditable.
* Monitor training completion rates and escalates risks or gaps.
* Support internal and external audits by providing accurate training documentation.
Evaluation & Continuous Improvement
* Evaluate training effectiveness through feedback, assessment results, and performance data.
* Analyse trends to identify capability gaps and improvement opportunities.
* Conduct and/or coordinate workplace safety audits and inspections, focusing on training effectiveness, competency application, and adherence to safe systems of work.
* Use audit outcomes to identify capability gaps and inform training improvements.
* Provide coaching and targeted training interventions based on audit findings.
* Continuously improve training programmes, delivery methods, and systems.
* Support the implementation of digital and scalable learning solutions.
Stakeholder Engagement
* Partner with Engineering Operations leaders to align training with operational needs.
* Collaborate with Global Training and HSE teams to ensure consistency and best practice.
* Work cross‐functionally with People, Payroll, and site leadership teams.
* Coordinate with external training providers where required.
HSE Business Partnering
* Support the implementation of safety‐related training and awareness programmes.
* Provide input into training elements of risk assessments and safe systems of work.
* Assist in embedding a positive safety culture through capability development.
* Contribute to incident learnings by incorporating outcomes into training programmes.
* Support safety audits and inspections in collaboration with HSE and site leadership teams, with a focus on reinforcing training standards and safe behaviours.
* Provide general HSE support and guidance where required, without primary ownership of HSE systems or compliance.
Essential Skills, Experience & Qualifications
* Demonstrated experience in training coordination, learning & development, or capability building.
* Experience managing training systems and competency frameworks.
* Strong organisational and stakeholder management skills.
* Ability to analyse training needs and implement structured programmes.
Desirable
* Certificate IV in Training & Assessment (or equivalent).
* Experience in technical, engineering, or operational environments.
* Working knowledge of WHS/OHS requirements (as context for training).
* Experience supporting safety or compliance‐based training programmes.
Travel Requirement
* New CFC builds.
* CFC retrofit projects.
* Requests from the VP of Global Operations EMEA and APAC.
* Requests from APAC REODs.
* Major health & safety issues requiring on‐site presence and possibly immediate travel.
* Requirement for site visit by the Regional HSE Business Partner & Training Coordinator.
What's In It For You
* Subsidised private healthcare.
* Access to salary‐sacrifice schemes.
* A range of benefits, including free shares and life assurance.
* Access to discounts.
* 12 weeks paid primary parental leave and 6 weeks paid partner parental leave (after relevant service requirements are satisfied).
* Access to our Employee Assistance Programme.
Equal Opportunity Employer
Ocado is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, national origin, gender, religion, age, disability, veteran's status, or any other classification as required by law.
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