We are a well-established Public Practice Accounting firm seeking a Receptionist / Administration Assistant to become an integral part of our team. This is an excellent opportunity to join a stable and highly regarded firm where you will be valued, supported, and given the opportunity to develop your skills within a professional environment. The Benefits Supportive and collaborative team culture Stable and reputable accounting practice Ongoing training and professional development Modern office environment Diverse and varied role with exposure to all areas of the business Long-term career growth opportunities The Role: As the first point of contact for clients, you will play a key role in delivering a positive client experience while ensuring the smooth day-to-day operation of the office. Key responsibilities include: Answering and directing incoming telephone calls Greeting clients and visitors in a professional and welcoming manner Managing appointments and meeting room bookings Handling incoming and outgoing correspondence Maintaining electronic filing and document management systems Assisting with the preparation of client documents and reports Data entry and database management Providing administrative support to the accounting team General office administration and coordination About You: To be successful in this role, you will possess: Previous experience within an accounting firm or professional services environment (highly regarded) 1–2 years' experience in reception, administration, client services, or a similar role Exceptional communication and interpersonal skills Strong organisational skills and attention to detail A professional presentation and positive attitude Intermediate Microsoft Office skills The ability to manage multiple tasks and prioritise effectively A proactive approach and willingness to contribute to a team environment Why This Opportunity? This role offers the opportunity to join a respected accounting practice where you will be an important member of the team. You will work closely with experienced professionals, gain valuable industry exposure, and enjoy a supportive workplace that values initiative, professionalism, and career development. If you are looking for a role where you can make a genuine contribution while continuing to grow your career. Apply now to be considered To apply for this role, please submit your resume below through the APPLY button below. Alternatively, you can call Alana Collins on or email at alana.collins@engagepersonnel.com.au (03) 9077 7491. All communication will be strictly confidential.