Do work that matters:
Retail Banking Services (RBS) is the public face of CommBank, delivering a seamless banking experience for the future, to our 10 million + personal and small business customers.
Within RBS - Customer Digital & AI (CDAI) team is responsible for leading our retail end-to-end digital-first customer experience strategy, improving customer engagement, delivering world-class AI capabilities and creating new business opportunities through strategic partnerships and the Group's digital ecosystem. CommBank Yello is at the forefront of this leading CommBank's market leading customer recognition program and strategic partnerships.
CDAI Line 1 risk Centre of Excellence (CoE) team supports CDAI crews by provide guidance on the practical application of the Group's risk management frameworks through SME support and advice. As trusted risk advisers our team provides specialist advice across all elements of the ORMF.
See yourself in our Team:
As a Risk Manager for CommBank Yello, you will be a confident risk advisor, providing expert guidance across the supplier and non-supplier third party lifecycle, as well as supporting Change Management Risk (CMRS) activities for Partnerships-related initiatives. You will ensure our businesses can safely and confidently engage with third parties and deliver change initiatives that align with strategic goals. Working closely with stakeholders across RBS and the Group, you will help drive informed risk-reward decisions, enhance our risk culture, and contribute to Yello's long-term objectives. While the majority of your work will focus on third party risk, you will also be supporting change management risk activities, making you a key partner in delivering safe, creative, and customer-focused outcomes.
Your Impact:
Reporting into the Senior Manager Risk, in this new role, you will be adaptable, and resilient, with a strong execution and delivery mindset. As a key point of contact for Third Party Risk management, you will provide timely, high-quality risk advice that directly supports CommBank Yello's strategic objectives. Your work will span the entire supplier lifecycle-from procurement and onboarding to ongoing governance-ensuring robust risk management and enabling confident business decisions.
On any given day, you will:
- Deliver ongoing, pragmatic governance and oversight to ensure our businesses can leverage third party services and implement change initiatives safely, confidently, and swiftly.
- Ensure existing and new third parties are managed in line with Third-Party Governance policies, standards, and frameworks.
- Provide high-quality Change Management Risk (CMRS) advice, including guidance on designing optimal controls and processes to ensure the secure delivery of change initiatives.
- Provide actionable insights in key third party risk focus areas such as fourth party, modern slavery, concentration risk, and business continuity.
- Conduct risk assessments for existing third parties, maintaining and refreshing them regularly in line with the Third-Party Supplier Governance Framework.
- Assess and provide guidance on supplier control assurance activities and conduct quality assurance supplier site visits as required.
- Identify opportunities to strengthen and simplify the control environment through deep dives into business processes and technical solutions.
- Assess and make recommendations in relation to the identification, management and resolution of issues and incidents relating to suppliers.
- Contribute to the ongoing enhancement of risk capabilities within the team and across the Domain.
We're interested in hearing from people who have:
- Experience working in the Third-Party Risk domain or with a strong focus on working with suppliers/third parties.
- Understanding of operational and compliance risk management practices.
- Strong reasoning and influencing skills to work across a broad range of stakeholders.
- Well-developed written and verbal communication skills and ability to articulate ideas clearly and effectively.
- Experience in performing reviews of critical processes to identify what can go wrong, control gaps/weaknesses and/or optimisation opportunities is desirable.
- Ability to analyse trends, identify critical threats and opportunities, diagnose problems and issues, and recommend appropriate actions.
Working at CommBank
At CommBank, we support our people with the flexibility to balance where work is done with at least half their time each month connecting in office. We also have many other flexible working options available including changing start and finish times, part-time arrangements and job share to name a few. Talk to us about how these arrangements might work in the role you're interested in
If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.
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Advertising End Date: 06/12/2025