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Line 1 risk manager – daily banking

Sydney
ING Bank (Australia) Limited
Risk Manager
Posted: 6 June
Offer description

Overview

ING Australia are on a hunt for an experienced Line 1 Risk Manager to join our Daily Banking Tribe to support our Retail Bank. As Risk Manager – Daily Banking, you'll be the go-to expert for keeping ING's everyday banking products safe, compliant, and customer‐focused. This isn't just about ticking boxes – you'll embed risk thinking into the heart of our agile Tribes, working across Daily Banking, Digital, and Customer Interaction teams.

Responsibilities

1. Embed risk thinking into agile squads across Daily Banking, Digital, and Customer Interaction Tribes, ensuring compliance and a strong risk culture.
2. Identify and assess operational risks in product lifecycles, design and implement effective controls, and uplift the risk control framework.
3. Lead risk reviews, regulatory changes, and partner with stakeholders to uplift risk maturity across the business.
4. Serve as the risk lead in projects and change initiatives, delivering risk assessments, stakeholder engagements and ensuring safe delivery.
5. Partner with stakeholders and 2nd line teams to ensure regulatory obligations are met and processes align with group standards.
6. Drive continuous improvement by reviewing end‐to‐end processes, identifying gaps, and contributing to projects that enhance risk maturity.
7. Provide expert advice and reporting, chair risk meetings and influence decisions to keep products operating safely within risk appetite.

Qualifications

8. Minimum 3 years of line1 risk management experience, preferably within retail banking or financial services.
9. Solid understanding of regulatory frameworks and compliance obligations in Australia (ASIC, APRA, AFCA).
10. Hands‐on knowledge of the first line of defence, including designing, testing, and implementing effective controls and risk assessments.
11. Excellent stakeholder management and communication skills, with the ability to influence and negotiate at all levels.
12. Analytical and problem‐solving mindset, capable of turning complex issues into practical, customer‐focused solutions.
13. Agile and adaptable; thrive in fast‐paced environments and comfortable working across multiple business units.

Benefits

14. Discounted ING Health Insurance
15. An additional Rest Day to support wellbeing
16. An IMPACT day to volunteer on approved sustainability activity
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