Account Manager (& Sales) – Residential
At CSR, we're building a better future together. We are a team of 2,600 people across Australia and New Zealand, collaborating every single day towards a shared purpose – ‘Building solutions for a better future’. As a leading Australian manufacturing business, we are at the forefront of developing innovative, sustainable, and high‑performing building products and systems.
About the Role
We are now seeking an experienced Account Manager – Residential to join our Victorian sales team, based in Scoresby. Reporting to the Sales Manager Residential, you will manage key residential customer accounts across Melbourne metro (with some regional activity) to maintain and grow CSR’s market share. This role focuses strongly on AFS (structural walling solutions) and PGH Bricks, with exposure to reseller and builder networks.
Responsibilities
- Manage and grow a portfolio of residential builder and reseller accounts.
- Develop account plans to increase market share and improve customer experience.
- Build and maintain strong, long‑term relationships with builders, resellers, and key decision‑makers.
- Interpret financial and market data to identify opportunities and risks.
- Negotiate commercial outcomes that protect CSR’s interests while delivering customer value.
- Effectively use CRM tools and sales reporting to track pipeline, performance, and forecasting.
- Partner with internal teams (specification, logistics, finance) to ensure seamless project delivery.
- Promote safe work practices, including driving and site engagement.
About You
- Minimum 5 years’ experience in account management, business development, or commercial sales.
- Experience in the building, construction, or manufacturing materials sector (highly regarded).
- Strong negotiation and stakeholder management skills.
- Proven ability to manage revenue budgets and deliver against growth targets.
- Proficiency with CRM software and Microsoft Office (Excel essential).
- Excellent communication and presentation skills.
- Strong planning, time‑management, and reporting discipline.
- A proactive, self‑starting approach with a focus on collaboration and customer outcomes.
What We Offer
- Attractive salary and advantages, including access to exclusive discounts and offers.
- Company vehicle + STI Bonus.
- Supportive and collaborative culture that fosters innovation and inclusion.
- Well‑being offer includes up to 14 weeks of paid parental leave, 52 weeks of superannuation payment, and access to an employee assistance program.
- Rewarding career with on‑the‑job learning, development, and upskilling opportunities within and across our brands.
How to Apply
Just click the Apply for this job button. We encourage you to apply even if you don’t meet 100% of the requirements. If you’re passionate about making a positive impact and see yourself in this role, we’d love to hear from you! To learn more, visit
We have a strong commitment to workplace health and safety and the wellbeing of our people. Successful candidates will be required to undertake a pre‑employment medical including drug and alcohol screening and a background check.
#J-18808-Ljbffr