Company Overview
Vertesea Pty Ltd is a leading aluminium boat building & maintenance company dedicated to delivering high-quality workmanship with a meticulous attention to detail. As a rapidly growing organisation, we are seeking an experiencedService Advisor to join our team. With a robust order book for new boat builds, and expansion into regional areas, we are actively seeking motivated people to join our dynamic team based in Forrestdale.
Position
Service Advisor - Marine.
Location
Position is based in the Forrestdale Workshop - On-site position only.
Roster
* 5 & 2 (Weekday).
Key Responsibilities
Carry out daily activities and operations to ensure smoother running of workshop schedules, parts ordering, customer interactions and office administration duties for our Forrestdale and Port Hedland operations.
* Frontline customer support, greeting clients to ensure a positive customer experience.
* Schedule maintenance and repair work, quoting, and parts ordering.
* Support Port Hedland Mercury dealership with service bookings and parts ordering.
* Complete administrative duties with internal departments and ensure customers are invoiced accurately and on time.
* Assist with setting up systems and processes to drive efficiency within a boat building and dealership environment.
* Assist with mobilisation, onboarding and day to day enquiries from employees, contractors, clientele, and suppliers.
* Organise flights and accommodation for site support personnel.
* Establish positive working relationships with clientele, employees, contractors, and suppliers.
Skills Required
* Marine experience highly desirable.
* Marine or automotive dealership experience highly desirable.
* Great attitude and customer focused.
* Proficient in MS Word & Excel.
* Current driver's licence.
Benefits
* Competitive remuneration package.
* An engaging role in a rapidly expanding business.
* Access to the Employee Assistance Program (EAP).
* A friendly and supportive team environment.
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