We are seeking a highly organised and customer-focused Client Services Administrator to join our Occupational Health Team. In this role, you will be assisting our client services team to provide a key point of contact for our clients, provide professional support, coordinate service delivery of medical results and ensure seamless customer service delivery to a wide range of clients across multiple industries.
Your role will play a key part in ensuring a smooth delivery of Occupational Health reports to our growing client base.
Key Responsibilities
* Act as a key contact for client enquiries via phone and email
* Process client requests, applications, and provide documentation accurately and efficiently
* Coordinate seamless delivery of results to our clients within tight turnaround timeframes
* Liaise with internal teams to ensure timely delivery of services
* Prepare reports, correspondence, and general administrative documentation
* Assist in resolving client issues and escalating where necessary
* Support continuous improvement of client service processes to ensure business continuity
About You
* Previous experience in a client services, customer service, or administrative role
* Strong communication and interpersonal skills
* High attention to detail and strong organisational skills
* Ability to manage competing priorities in a fast‐paced environment
* Proficient in Microsoft Office (Word, Excel, Outlook)
* Professional, reliable, and team‐oriented approach
* Problem‐solving mindset with a proactive attitude
* Great opportunity for those looking at future careers in Allied Health
What We Offer
* Supportive and collaborative team environment in an Allied Health setting
* Opportunities for training and career development provided by Deploy Medical
* Stable full‐time role with long‐term growth potential in a growing business
* Competitive salary package (based on experience)
* Positive workplace culture focused on service excellence
How to Apply
Please submit your resume and a brief cover letter to ********@deploymedical.com.au. Applications will close Monday 29th June.
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