Multimedia Technology is a dynamic trusted partner of tomorrow's technology that connects people and powers the world's economy. We simplify the technology supply chain, through strong and meaningful relationships.
We work with some of the world's leading IT/AV brands, like Sony, Panasonic, Samsung, Synology, BenQ, Nvidia, Fujitsu, 3M, and others and you will be engaged to promote industry leading products to Australia's best-known businesses.
This is a full-time role working within our sales team, you will be eager to learn on the job, to gain essential industry knowledge and skills and to build strong working relationships with our customers and in house teams.
The key responsibilities for this position are:
Manage incoming phone calls, communications and emails
Processing of sales orders and quotations
Act as a liaison between customers and the sales team, addressing inquiries, resolving issues and maintaining a high level of customer satisfaction.
Maintain accurate and up-to-date records of sales transactions, customer interactions and other relevant data
Work closely with sales representatives, providing administrative support and ensuring a seamless flow of information between various departments
Contacting customers with dormant or low yield accounts
Skills and experience required:
Previous experience working in a customer service/sales environment
A strong desire to achieve customer satisfaction
A high level of accuracy and attention to detail
Well-developed IT skills, using Microsoft Office products and ERP systems
Confidence in dealing with people both face to face and on the phone
Initiative, drive and a willingness to be an active member of the team
Strong communication, interpersonal and presentation skills
APPLY NOW
if you want to work for a dynamic, progressive business that is committed to its staff and customers.
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