Currently, we are engaged with a leading Gambling/Entertainment organisation operating on a national scale. Due to recent growth, they are now seeking to onboard multiple talented Desktop Support Engineers for contract or permanent positions. These roles can be based in Brisbane, Melbourne, or Sydney.
Responsibilities in this role include:
* Providing first-line technical support to end users across Windows and Mac systems
* Configuring and deploying hardware and software devices
* Resolving technical issues via email, phone, and in person
* Maintaining a detailed asset management record database and ensuring devices meet compliance standards
* Collaborating with infrastructure and security teams
* Assisting with onboarding/offboarding processes and system access provisioning
* Escalating unresolved issues to appropriate internal teams when necessary
Qualifications and skills required:
* At least 1 year of experience supporting Windows and macOS
* Hands-on experience with MDM tools such as Microsoft Intune, SCCM, and JAMF
* Strong technical acumen with problem-solving skills
* Experience with Office 365, network troubleshooting, and VPN support
* Excellent interpersonal skills and ability to work in hybrid, fast-paced environments
* Effective verbal and written communication skills for stakeholder engagement
* Ability to prioritize tasks and work independently
Industry-related certifications such as MCSA or CCNA are highly regarded.
If you are looking to work for an award-winning brand that supports your growth through mentorship and professional development, look no further.
Apply now to be considered for this opportunity!
Name:
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Email:
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Phone:
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CV / Resume:
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Are you currently eligible to work in this country (work permit/visa/citizenship)?
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* No
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