Avant is Australia's leading medical defence organisation with a proud heritage of protecting Australian medical professionals for over 130 years.
Avant Mutual is looking for a Senior Claims Manager to join our civil claims team in Melbourne on a permanent, full-time basis. This role will report directly to the Claims Team Manager (Civil Claims) in Victoria. In addition to applicants from an MDO background, this role would be perfect for a practising solicitor who is looking to step away from billable hours and looking for work‐life balance.
Key Responsibilities
* Managing a large portfolio of complex litigated civil claims.
* Providing support and guidance to members throughout the claims process.
* Proactively formulating claims management strategies to achieve the best possible outcomes for our members.
* Providing evidence‐based settlement and reserve proposals with reference to breach, causation and quantum.
* Providing guidance and advice to claims manager colleagues.
* Partnering with Solicitors in the support of our members throughout the claim lifecycle.
* Reviewing and confirming indemnity decisions.
* Contributing to Avant's claims services including special projects.
Qualifications
* 4+ years' experience in medical negligence claims, either in insurance claims management or within a law firm environment.
* Tertiary qualifications in law or health.
* Solicitors with a valid practising certificate will be highly regarded.
* Knowledge of applicable, current health and insurance legislation.
* Strong understanding of breach, causation and quantum principles.
* Demonstrated expertise in assessing damages in medical negligence claims.
* Strategic insight and commercial acumen.
* Independent thinking and the ability to formulate settlement and reserve proposals based on evidence‐based analysis.
* Strong time management skills.
* Excellent communication and relationship building skills.
* Proven ability to work in an electronic document management system; and
* Strong relationship building and negotiation skills.
Benefits
* At Avant, our people are the centre of everything we do for our members. We offer a range of benefits and opportunities to enable you to make a difference, learn, and grow in your career.
* We value our people by offering an inclusive workplace with a diverse range of benefits, flexible working options, career development, and internal mobility opportunities. Our flexible working arrangements are designed to enable genuine work‐life balance.
* Your development is our priority, and we have a variety of learning and development programs that will support you in your career.
* We offer support to our people via Employee Assistance Program (EAP), Health and Wellbeing programs, Tertiary Education Sponsorship and Support.
Equal Opportunity Employer
Avant supports doctors so they can serve Australia's diverse communities. Having diversity in our workforce brings valuable perspectives and strengthens our ability to support healthcare professionals.
We therefore welcome applications from people of all backgrounds, including Aboriginal and Torres Strait Islander peoples, people from culturally diverse communities, LGBTQIA+ individuals, people with disabilities, and those with caring responsibilities.
Our inclusive workplace is somewhere everyone can succeed.
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