Doltone Hospitality Group
Where heritage meets bold innovation.
For more than 55 years, Doltone House has been at the heart of Sydney’s hospitality and events landscape—where family tradition meets innovation, and where a passion for service creates unforgettable experiences. Today, that legacy has evolved into Doltone Hospitality Group (DHG), a multifaceted powerhouse delivering hospitality excellence across major venues, iconic cultural institutions, immersive dining precincts and international markets.
From the Sydney Opera House to Customs House, Sydney Town Hall, Darling Island and Jones Bay Wharf. From the innovative 3,000sqm Hay St Market to the soon-to-launch restaurant at the redeveloped Sydney Fish Market, DHG continues to redefine experiences across the city’s most visited destinations. Beyond Australia, our Ovation brand brings world-class hospitality to stadiums, hospitals, schools and corporate environments across New Zealand and now Sydney.
We are curators of connection, creators of exceptional moments, and a proudly evolving group with big ambition. And now—we’re looking for a marketing leader who can help write our next chapter.
The Opportunity
DHG is seeking an accomplished and inspiring General Manager of Marketing to lead and elevate our group-wide marketing strategy across events, venues, dining, precincts, and guest experiences.
In this pivotal executive role, you will shape the vision, strategy and execution of all consumer-facing marketing activity. You will oversee a dynamic portfolio—including Doltone House events hosting leading wedding, corporate and social celebrations, Hay St Market, iconic civic venues, new restaurant openings, and expansion into new markets—while championing a bold, integrated approach to brand building and storytelling.
This role is ideal for a highly strategic, hands‑on leader who thrives in fast‑paced, creative environments and is motivated by growth, innovation, and impact.
Key Responsibilities Brand and Strategy
- Lead the development of a group-wide marketing strategy aligned to DHG’s business goals and evolving brand vision.
- Strengthen and evolve brand architecture across events, dining, precincts, and hospitality services.
Campaigns and Content
- Oversee all organic brand activity including social, digital, content, PR, communications, and in‑venue marketing.
- Drive integrated campaigns across weddings, corporate and social events, dining, precinct launches and seasonal activations.
- Ensure storytelling excellence across all channels: web, email, social, print and experiential.
Digital and CRM
- Lead the website ecosystem, ensuring strong UX, SEO performance and continual optimisation.
- Lead CRM strategy including segmentation, lifecycle communications, automation and performance reporting.
PR and Partnerships
- Oversee PR, media liaison, influencer partnerships and story development.
- Collaborate closely with venue, culinary and guest experience teams to amplify key moments and commercial priorities.
- Form close relationships with key community stakeholders to ensure we are well aligned with the precincts surrounding our venues.
Leadership and Collaboration
- Lead and mentor a high-performing marketing team and manage agency partners.
- Partner effectively with executives, operations, sales, culinary and precinct leadership teams.
About You
You are an innovative and strategic marketing leader with a passion for hospitality, consumer brands and storytelling. You balance creativity with commercial thinking—and you love bringing ideas to life at scale.
We are looking for someone who brings:
- 10+ years’ experience in marketing leadership roles, ideally across hospitality, tourism, events, precincts, or consumer lifestyle brands.
- Proven success delivering integrated marketing campaigns across digital and traditional channels.
- Exceptional writing, storytelling and content development skills.
- Strong capability across CMS, CRM, email marketing, analytics and social platforms.
- Experience managing agencies and complex, multi-stakeholder environments.
- Excellent communication, project management and leadership capability.
- Tertiary qualifications in Marketing, Communications or a related field.
- A team-oriented, agile and highly hands‑on approach.
Why will you love working with us?
Work with one of Sydney’s most iconic and fast-growing hospitality groups.
- Monthly Birthday & Anniversary Lunches – Celebrate your milestones with team lunches that make you feel truly appreciated
- Supportive Team Culture
- Career Development
- Exclusive Staff Discounts – Enjoy special savings at Hay S Market and the award‑winning Midden by Mark Olive, right at your fingertips.
- The opportunity to shape the marketing strategy of a premium, fast‑growing hospitality group.
- A dynamic and supportive team environment that values creativity and initiative.
- Exposure to a diverse portfolio across venues, events, culinary innovation and guest experiences.
- Career development opportunities within a growing and evolving business.
Ready to Apply?
If you are a strategic, creative and commercially minded marketing leader with a passion for hospitality, we’d love to hear from you.
Doltone Hospitality Group use is an equal opportunity employer committed to gender equity and workplace diversity. We strongly encourage applications from Aboriginal and Torres Strait Islander peoples.
We thank all applicants for their interest. Please note that only shortlisted candidates will be contacted for an interview.
All applications will be handled with the strictest confidence.
We respectfully acknowledge the Traditional Owners and Traditional Custodians of the lands on which we live and work together. Doltone Hospitality Group pay respect to all First Nations peoples, their Elders both past, present and emerging and acknowledge their connections and continuity of culture, languages, leadership and knowledge systems. We acknowledge First Nations peoples’ continuous connection to Country, recognizing the unique, diverse identities and cultures of their peoples, country’s and nations.
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