Role Overview
The Business Development Manager is responsible for driving sustainable sales growth across the retail network while ensuring the highest standards of brand execution and regulatory compliance. The role identifies growth opportunities, strengthens outlet performance, and works closely with retailers to optimise sales across all product categories. Through proactive engagement, data‐led insights and targeted initiatives the Business Development Manager supports retailers to maximise revenue, improve customer experience, and deliver against commercial objectives.
This role will cover the Brisbane West region and a current driver's licence is essential.
Responsibilities
* Drive sales & performance: Identify opportunities and lift results across your territory
* Coach retailers: Build capability, engagement and customer experience
* Own your patch: Manage a territory with focused, high‐impact activity
* Unlock growth: Identify new sites, expansion and in‐store uplift opportunities
* Uphold standards: Ensure strong brand execution across all outlets
* Maintain compliance: Monitor requirements and proactively manage risk
* Close the loop: Action site issues and deliver on compliance outcomes
* Use data to win: Leverage insights and tools to prioritise and track impact
* Execute call cycles: Deliver consistent, high‐quality retailer engagement
* Collaborate: Partner with internal teams to drive aligned results
Qualifications
* Formal tertiary qualification in Business, Marketing or equivalent work experience
* Extensive retail experience – demonstrated experience in a field‐based environment with a strong understanding of operations, small business levels and customer behaviours
* Strong knowledge of regulatory and franchising requirements
* Experience in multi‐site or franchising environments ideal
* Strong analytical and data‐led decision making
* Strong business acumen and understanding of financial analysis, sales and marketing principles, and operational management
* Excellent communication and interpersonal skills, with the ability to build rapport, influence and effectively engage with franchisees at all levels
* Analytical mindset with the ability to interpret data, identify trends, and develop actionable recommendations
Benefits
Benefits of working with The Lottery Corporation include:
* Balance work and life with our 'flex for great outcomes' approach – hybrid working, plus a range of generous leave options
* Reward and recognition programmes at all levels – your hard work won't go unnoticed
* Dedicated learning and development platform to support your bright future
* Opportunities to grow from within – 50% of all roles in 2025 were filled by our own people
* A true sense of belonging; we are committed to Inclusion and Diversity with initiatives such as Gender Affiliation Support, employee inclusion networks and diversity memberships and celebrations
* Make positive impacts with opportunities to volunteer with community partners – we also match fundraising efforts of our employees
Equality, Diversity and Inclusion
We are committed to providing a safe, respectful and supportive work environment. We encourage you to let us know if we can make any accommodations to make the process more user‐friendly.
We acknowledge and pay respect to the traditional custodians of the lands on which our offices, retail outlets and venues operate. We recognise the inextricable link First Peoples of Australia have with the land past and present.
Your online safety is important to us. We will never request payment or credit card details from you to apply for a position. If you are uncertain whether a job advert is legitimate, verify via our website before providing any details.
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