Customer Advisor - Wangaratta at NAB
Join to apply for this permanent part-time role based in our Wangaratta Branch. Make a real difference in your community by supporting local customers and businesses to achieve their financial goals.
Our people are customer‑obsessed; we put customers at the centre of everything we do to understand their evolving needs and challenges. When you bring your skills, ideas, energy, and hunger for growth to us, you'll be recognised and rewarded for your contribution in return. You'll have our support to excel for our customers, deliver positive change for our communities, grow your career, and still have time for what matters most to you.
Benefits
* Access to banking and financial services discount, including competitive rates and reduced fees on home loans, credit cards and insurances
* Extensive range of benefits and discounted offers on travel, fitness, events and technology
* Variety of leave benefits including parental leave, religious leave, special leave, sporting activities leave and volunteer leave
* Health and well‑being benefits, including discounts on a wide selection of products to suit your personal circumstances and life stage
The Hours
5 days per week: Monday–Thursday 9:00 am – 4:30 pm, Friday 9:00 am – 5:30 pm.
In this role, you will
* Support our Wangaratta Branch by being the first point of contact for customers and putting them at the centre of everything you do
* Assist customers in identifying the most suitable products and services, including account opening, unsecured lending and banking transactions
* Ensure customers receive a seamless, consistent, and tailored experience at every step, with all details accurate and up to date
* Demonstrate our Smarter Banking options (self‑service and digital) to help customers make their banking simple, easy and secure
* Undertake ongoing training and development to enhance your career
What You'll Bring
* A passion for delivering an amazing customer experience and an unwavering commitment to quality, with the will to go the extra mile
* Ability to work collaboratively as a team, self‑motivation and energy to create our signature customer experience
* A keen eye for detail that ensures transactions are completed efficiently and accurately
* An appreciation for inclusion and the diversity of our customers
* Interest in upskilling and career development opportunities with NAB
Diversity and Inclusion
We know that our people make us who we are. That's why we have built a culture of equity and respect, where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs), we foster an inclusive environment that celebrates all backgrounds and identities.
Application Process
For details on the recruitment process and accessibility, visit NAB Careers. To discuss adjustment requirements, contact (please reference the job number).
If you think this role is the right fit for you, please apply at your earliest opportunity. Candidate screening and interviews may be conducted prior to the closing date. Unsolicited CVs from agencies will not be accepted.
Seniority level
* Entry level
Employment type
* Part‑time
Job function
* Other
Industries
* Banking
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