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Injury care partner

Brisbane
Woolworths Group
Posted: 21 May
Offer description

* Actively engage in supporting our team during a vulnerable time in their lives
* Partner with key stakeholders to facilitate return to work
* Support our Woolworths Supermarket stores across Hunter/ Central Coast Region
What you'll do

As an Injury Care Partner, you'll guide Team Members through their recovery, delivering best-practice injury management, rehabilitation, and return-to-work strategies. You'll manage a caseload that includes early intervention and workers' compensation claims, collaborating with Line Leaders, our TPA, and healthcare providers to lead return-to-work plans and support stakeholders in achieving positive outcomes.

* Partner with relevant stakeholders to drive strategies and ensure early engagement in treatment, claims management, return to work, redeployment and claim closure with our TPA
* Engage with operational teams to provide training and education in managing return to work and relevant legislative compliance
* Provide support to operational teams in resolving injury management issues and in developing strategies for improvement and intervention
* Focus on the management of a RTW portfolio to ensure they continue to meet legislative and self-insurance obligations and coordination of audits on return to work files
* Maintain regular engagement and develop strong partnerships with relevant stakeholders including and not limited to; Third Party Administrator, Rehabilitation Providers, Treating Health Professionals, etc.
* Prepare weekly and monthly reports to your internal stakeholders aligned to our metrics and performan
What you'll bring
* Minimum of 3-5 years experience in the field of workers' compensation and injury management, specifically in claims management end-to-end, and ideally with some exposure to self-insurance
* Allied health qualifications will be very highly regarded (OT, EP, Physio, Rehab)
* Deep understanding of return to work and rehabilitation best practices, able to devise and adapt strategies for individuals based on medical and workplace information
* Solid understanding of workers' compensation self-insurance regimes, requirements and practices
* Demonstrated ability to run injury management and return to work matters end-to-end
What you'll experience
* A global business with endless career possibilities around every corner and across every discipline – with valuable exposure to a vast and exciting business network.
* Access to Sonder. Sonder provides free confidential 24/7 personalised financial, medical safety, psychological or physical support for team members and their families.
* A progressive and competitive leave policy that gives you more space for what matters to you.
* Team discounts across our range of Woolworths Group brands you know and love and a robust rewards program that celebrates and incentivises purpose-driven work.
* Opportunity to Salary Sacrifice, enabling team members to purchase selected eligible items or services from pre-tax salary. Can be used for novated leases, superannuation contributions, Qantas Club membership, computing devices etc.
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