Opportunity
Opportunity to join a leading provider of disability and mental health services
Help shape a workplace culture that values and centres wellbeing
$************* phr (SCHADS Level 4B) + Leave loading + Super + Salary packaging
Wellways is committed to reconciliation, lived experience and inclusivity. We strongly encourage and warmly welcome people from Aboriginal and Torres Strait Islander communities, people with a lived experience of mental health and disability and people who identify as LGBTIQA+ to apply. Even if you only meet some of the criteria, we'd love to hear from you.
About the opportunity
We're currently seeking Expressions of Interest for the role of Wellbeing Worker within our Psychosocial Support Services (PSS), proudly funded by the Gippsland Primary Health Network. At Wellways, we've intentionally developed our PSS program in collaboration with participants, carers, and referrers to ensure it delivers timely, needs-based, and capacity-building support. Our services are designed to support mental health recovery, guide individuals through the NDIS process, and provide ongoing psychosocial support within a stepped-care model.
About the Role
As a Wellbeing Worker, you'll report to the Senior Wellbeing Worker and play a key role in intake and assessment processes across the Gippsland region. You'll support referrals for 'hard to reach' individuals, screen for NDIS eligibility, conduct needs assessments and manage wait-lists. You'll also help coordinate access to both clinical and community-based mental health services, strengthen stakeholder relationships, and contribute to housing stability and overall wellbeing for participants.
Key Responsibilities
Conduct initial client screenings, risk assessments, and intake processes
Actively manage wait-lists and maintain regular engagement with clients
Facilitate timely and appropriate referrals to relevant services
Support participants with housing-related issues and promote stability
Deliver and support group activities focused on capacity building
Accurately maintain client records and data
Build and maintain strong relationships with key stakeholders to embed the PSS model across the service system
If you're passionate about recovery-oriented mental health services and have experience in intake, assessment, and client support within psychosocial frameworks, we'd love to hear from you. Join us in making a meaningful impact across the Gippsland region.
To be successful in this role
Current valid Driver's License and the ability to undertake travel for the role
Current Working with Children Check and NDIS Workers Screening Check
Right to Work within Australia
Satisfactory National Police Records Check
NDIS Worker Orientation Module Certificate
About Us
Wellways connects people, strengthens families, and transforms communities for individuals of all ages experiencing disabilities or challenges to their social and emotional wellbeing. A leading purpose-driven mental health and disability support organisation operating nationally, our services span mental health, disability and community care and reach more than ***** people each year
Working with a diverse range of people, Wellways creates an inclusive community where everyone can imagine and achieve their hopes and potential.
What we offer
A purpose-driven culture where people can thrive, everyone is respected, and differences are valued
An equitable, diverse, and socially inclusive work environment
Salary packaging up to $15,899 enables you to spend a portion of your salary before it is taxed to pay for things like rent, mortgage repayments, car leasing
Meal and Entertainment allowance via salary packaging up to $2,650 per annum
Receive 17.5% leave loading every time you take annual leave
Paid parental leave after 12 months of ongoing employment
Access for you and your family to our Employee Assistance Program
For a confidential discussion about the role, we encourage you to contact Christopher Turner, on ************.
Once you APPLY click here for a copy of the position description.
Wellways is committed to the safeguarding of children and vulnerable people. Successful applicants must undergo a comprehensive screening process prior to their commencement.
If you'd like to know more about our reconciliation commitment, click here Reconciliation | Wellways.
Job Description Summary
Our Psychosocial Support Services have been intentionally developed through testing with participants, carers and referrers to ensure timely, needs-based, capacity-building services which not only support mental health recovery and exit from services, but the assessment and successful navigation through to NDIS and ongoing psychosocial supports under NDIS.
Funded by Gippsland Primary Health Network, our PSS program will deliver psychosocial services through the established mental health stepped-care model.
The service will operate Monday to Friday, 9 am-5 pm with some flexibility in extended hours Monday to Friday to support participants' needs.
Wellways' PSS will provide
Integration of intake and assessment which includes the identification of participants' physical and mental health needs
One-to-one psychosocial supports
Tailored integrated care-plan jointly developed with participants, case managers, family, carers
Individual peer support through peer-workers and wellbeing workers
Peer-developed and evidence-based group education and support programs (e.g. Healthy Eating and Nutrition) delivered by trained facilitators
Care-plan progress review at program mid-point or three months; re-assessments completed to compare with initial measures
Under the general direction of the Senior Wellbeing Worker, this role will be responsible for providing the day-to-day intake and assessment service functions for the Gippsland Region of Wellways. The Wellbeing Worker will be responsible for the following key areas:
Supporting referrals to services for those identified as 'hard to reach'
Screening for eligibility for NDIS programs
Undertaking an initial needs assessment for people eligible for a community mental health service
Ensuring a catchment-wide response to demand management and prioritisation for allocation for eligible clients
Facilitating referrals and supports for people not eligible for a community mental health service
Facilitating better coordination of entry into clinical and community-based mental health services
Strengthening partnerships and building better links between various clinical and community support organisations responsible for delivering mental health services
Facilitating group activities around capacity building
Improving referral pathways that facilitate access to the range of services and supports available to eligible clients
Improving housing stability
Managing clients on a wait-list
Promoting a community-based recovery model to underpin all clinical and community support services delivered to people experiencing severe and persistent mental illness with complex needs
In addition, the Wellbeing Worker will be the first point of call for those on a wait-list and provide active wait-list management strategies. This role will also be responsible for ensuring all relevant client details and data are collected and recorded.
Wellbeing Workers will develop and maintain positive relationships with key stakeholders (NDIS and GPHN) and others to ensure the service model and objectives are embedded into the service system, actively promoting the service to key stakeholders.
Culture
We're passionate about our work, which is enjoyable, challenging and rewarding. All of our teams work to ensure everyone can imagine and achieve their hopes and potential. We know that people are unique and the experts on their life and are not defined by impairments, diagnosis or labels. We aim to specifically promote safety and inclusivity for LGBTIQ+ and First Nations communities.
How to Apply
This is your opportunity to join a values-based, growing, innovative and nationally recognised organisation with over ***** staff members across 93 sites.
Please select "Apply" below to complete your application.
Applications Close
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