Assistant Product Engineer Employment Type: Ongoing/permanent opportunity (2 role s ) Location: Flexible/hybrid working arrangements available across NSW, with some travel to Sydney metro locations required from time to time (negotiable) Grade: Clerk Grade 5/6 Salary Range : $ 97,027 – $ 107,059 p.a. base salary dependent on experience, plus 11 .5 % superannuationWho we areThe Department of Customer Service (DCS) is a service provider and regulator, focusing on delivering first-class customer service, digital transformation, and regulatory reform to create better outcomes for the people of NSW.Government Technology Platforms (GTP) forms part of Digital NSW and delivers core and common digital capabilities and infrastructure solutions including cross sector leadership across NSW Government underpinned by the Digital Government Strategy.The opportunity We are now inviting applications for the opportunity of Assistant Product Engineer for Government Technology Platforms, within Digital NSW as it transforms to become the state's trusted partner to enable accessible and secure digital platforms and services for the citizens and business of NSW.In this role, you will be responsible for the build and deployment of high-quality, reliable, reusable and maintainable ICT / Digital systems and/or networks to support the delivery of strategic objectives for the Organisation and/or partner agencies.Day to day responsibilitiesAttending agile ceremonies such as stand-ups, sprint planning, sprint review to provide overview and insights on working being delivered as a part of a multi-disciplinary Product TeamParticipate in code reviews to ensure high-quality code is delivered across the engineer chapter, ensuring reuseable and scalable code is producedDeliver and execute on delivery of code that support the delivery of All of Government products and servicesWhat you will bring to this roleExperience in end-to-end product development, ensuring high-quality delivery through the build, release, maintenance, and enhancement of thoroughly tested and optimised features.Collaborating with cross-functional teams to deliver valuable software aligned with the organization’s ICT/Digital strategyExperience in design and iterative testing of products/systems to ensure compliance with standards, enhancing code quality and reducing operational riskExperience in enhancing developer practices to drive high performance in ICT/Digital product and system development, while managing technology changes to optimise outcomes in line with organisational and government priorities.Experience in optimising system requirements for enhanced efficiency, security, and customer-oriented ICT/Digital capabilities.Essential requirementsExperience (1 years +) with SQL queries, SQL programming (database procedures/functions), and database developmentExperience with systems integration, APIs (Web services, RESTful, SOAP, HTTP)Groovy / Java scripting experience highly desirable but not essentialAmanda experience highly desirable but not essentialExperience with version control systems (e.g., Git, GitHub, GitLab, SVN) including managing repositories, branching strategies, and conducting code reviews.Proactive engagement with stakeholders to refine business requirements and acceptance criteria, driving alignment with project goalsCommunication of technical concepts to non-technical stakeholders in a clear and relatable manner, ensuring shared understanding of project objectivesPerforming Proof of Concepts for feasibility of solutionsAI Statement The NSW Government is committed to ensuring the safe, ethical, and responsible deployment of AI across NSW. Please review the NSW Government Generative AI basic guidance here https://www.digital.nsw.gov.au/policy/artificial-intelligence/generative-ai-basic-guidance GTP embraces the use of AI to enhance productivity and creativity. In the Assignment to Role process, AI tools should used solely for drafting and planning purposes, final submitted applications need to be your own work and reflective of your personal experience.To ApplyClick the link to submit your application. Please attach your resume and a cover letter that responds to the two targeted questions in the job ad, demonstrating how your skills and experience align with the role. Question 1: Tell us about a situation where you had to present complex information to someone. How did you ensure that they understood what you were saying?Question 2: Describe a problem you had to address in your job. How did you identify and gain a better understanding of how the issues were impacting the wider business or customers.Salary Grade 5/6, with the base salary for this role starting at $97,027 base plus superannuationClick Here to access the Role Description .For enquiries relating to recruitment please contact Sujatha Sankaran Kutty via sujatha.sankarankutty@customerservice.nsw.gov.au.Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.Closing Date: Monday, 16 June 2025 at 9:59amCareers at Department of Customer ServiceA career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.Belong in our diverse and inclusive workplace The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.You can view our full diversity and inclusion statement here.We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact sujatha.sankarankutty@customerservice.nsw.gov.au or 02 9494 8351.For more information, please visitInformation on some of the different types of disabilitiesInformation on adjustments available for the recruitment process
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