Travel + Leisure Co. is the world's leading vacation ownership and travel membership company. Join our Coffs Harbour team as a part‐time Guest Experience Host & Face to Face Sales Lead Generator.
How You'll Shine
* Greeting and registering of owners and guests
* Providing information on local area attractions
* Completion of all department related paperwork
* Using all communication equipment including telephones, facsimiles and computers
* Meeting guests face to face and generating sales appointments for our sales centers located at our resorts and via livestream
* Establishing commonality and building rapport with your customers to ensure an exceptional experience is delivered
* Working closely with the resort operations team to provide a high level of service and a seamless transition for owners and guests through the check‐in process
* Clearly articulating the benefit of traveling within the Wyndham Destinations community
* Meeting targets and KPIs as set by the business
How You'll Be Rewarded
Build your career with a value driven organisation that promotes continual growth and development.
* Professional development funding
* Discounted hotel stays across Australia, Fiji, New Zealand
* Great career development opportunities
What You'll Bring
* Previous experience within a similar hotel position
* Genuine passion for customer service and the local area
* Excellent communicator with strong interpersonal skills
* Enthusiastic, self‐motivated and positive individual
* Immaculate presentation and professional grooming standards
* High levels of computer literacy
* Previous experience with a PMS system (Hirum, Fidelio, Opera etc.) advantageous
* The ability to recognize and solve problems in the workplace
* Ability to work a flexible schedule, including nights, weekends, public and school holidays
Where Memories Start with You Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another.
We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class.
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