Key Responsibilities
* Supervise and support the housekeeping team to ensure rooms and public areas are cleaned to the highest standards within allocated timeframes.
* Train and guide Room Attendants, Housepersons, and Public Area Cleaners to uphold service excellence.
* Conduct room inspections and manage reporting systems to ensure accuracy in room status updates.
* Liaise with reception to coordinate room changes, special requests, and guest needs.
* Ensure compliance with hotel policies, procedures, and WH&S guidelines.
* Maintain inventory and control of guest supplies and amenities.
* Promote a positive team culture, fostering high morale and a congenial work environment.
* Act as department lead in the absence of the Executive Housekeeper.
* Attend departmental meetings and contribute to ongoing communication and training initiatives
What You'll Bring
* Proven experience in housekeeping supervision within a hotel or hospitality environment.
* Strong leadership and team management skills with the ability to motivate and train staff.
* Excellent attention to detail and commitment to maintaining high cleanliness standards.
* Solid understanding of workplace health and safety (WH&S) practices and hotel policies.
* Effective communication and coordination skills, especially with front office and other departments.
* Proficient in managing schedules, room status reporting, and inventory control systems.
How You Work
* Daymaker ethos — no one's too big for the small things.
* Inclusive leader — values diverse perspectives; builds belonging.
* Hands‐on and non‐hierarchical — leads from the front.
Perks from Day One
* 50% off dining and stays across EVT hotels – QT, Rydges, Atura, LyLo and more.
* $2 movie tickets + discounts on Gold Class, Moonlight Cinema and Candy Bar.
* Seasonal perks at Thredbo.
* Rapid career growth across our hotel & entertainment network.
* Paid parental leave; community & volunteering opportunities.
We welcome applicants from all backgrounds and review applications as they come in.
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