Mammoth is a world-leading equipment and power system solution provider, offering innovative bespoke and universal solutions to the mining, transport, rail, industrial, agriculture and marine industries globally.
Overview
L1 System Engineers (Device Management) play a critical role in keeping our workforce connected, secure, and productive. In this hands‐on role, you'll be the frontline of our IT operation, ensuring devices are seamlessly deployed, compliant, and performing at their best across a modern Microsoft ecosystem.
Please note: Applicants will be invited to complete our Automated Screening as part of the shortlisting process.
Responsibilities
* Administer and manage endpoints across Windows, macOS, and mobile devices using Microsoft Intune
* Enforce compliance policies, including conditional access and security baselines
* Provide Level 1 support for hardware, operating systems, and application issues
* Deploy and maintain software, including patching, updates, and policy‐driven configurations
* Monitor device health and proactively remediate non‐compliance and performance issues
* Support onboarding and off‐boarding processes for users and devices
* Maintain accurate asset records and device configurations
* Document procedures and provide end‐user guidance on device usage and policies
Requirements
* Minimum 1+ year experience in IT Support or Device Management
* Strong knowledge of the Microsoft 365 ecosystem (Intune, Entra ID, Teams, SharePoint)
* Experience with Active Directory, Windows Server, and conditional access
* Solid understanding of network fundamentals (LAN, WAN, VPN)
* Demonstrated troubleshooting and analytical problem‐solving capability
* Excellent communication and customer‐service skills
* Experience with Apple Device Management / Declarative Device Management (DDM)
* Exposure to platforms such as ConnectWise, Jamf, or similar tools
* Understanding of endpoint security frameworks (e.g., Essential Eight)
* Experience managing device lifecycle processes in enterprise environments
Benefits
* $70k to $75k + Super
* Collaborative team environment with growth opportunities
* Enterprise‐grade device management practices
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