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Audience research analyst – wam

Perth
Council of Australasian Museum Directors
Posted: 15 June
Offer description

Level 4, $92,098 – $96,660 p.a. Public Sector CSA Agreement 2024

Employment status

Full-time ongoing

Location

Perth, WA

Contact name

Jane Jones,Manager Marketing and Audience Development, 0411 646 619

Contact email

We currently have one (1x) Permanent Full-time (75 hrs per f/n) vacancy available for immediate filling.

About us

The Western Australian Museum is a vibrant centre of inspiration, learning and enjoyment for everyone.It preserves, documents and shares collections relating to the State's natural and cultural heritage. It collaborates with people across Western Australia to share the stories and voices of diverse communities. It works alongside national and international organisations, contributing to global research, promoting life-long learning, and developing and hosting world-class exhibitions.

About the role

The Audience Research Analyst captures, analyses and interprets data from a range of data sources to gain audience insights, preferences and trends to inform the development of targeted strategies, support initiatives, enhance engagement and support organisational decision making.

About you

You're a detail oriented, insightful professional, passionate about numbers and understanding what the data tells you You have strong analytical skills, understand research methodologies and have expertise in data visualisation tools to transform complex data into actionable insights. You love translating findings into targeted strategies to help support initiatives, enhance audience engagement, and guide informed decision-making. You have a keen eye for emerging trends and effective communication skills and enjoy working with multiple stakeholders in a fast-paced team environment.

The successful applicant will be expected to:

* Record, maintain, and monitor visitor data across six WA Museum sites – including general admission, special exhibitions, and programs.
* Coordinate the collection and analysis of visitation data from various sources including the Tessitura ticketing system, thermal counters and venue management software.
* Aggregate, analyse, and communicate audience data insights to internal and external stakeholders.
* Please refer to the attached Job Description Form (JDF) for further duties and responsibilities.

If you experience technical difficulties applying online, please contact the RAMS Helpdesk on 1300 733 056, in the first instance. For information about the process, please contact Human Resources on email,

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