Customer Service Officer
Location: Cavan, SA 5094
Pay Rate: $32 - $33 per hour
Hours: Full-time, Monday to Friday, 8am - 4pm
Excel Recruitment is seeking an experienced Customer Service Officer to join our client's team in Cavan. This role is ideal for someone who is proactive, detail-focused, and thrives in a rapid-paced environment where accuracy and urgency are essential.
Key Responsibilities
Process component orders with accurate data entry and code matching
Ensure same-day turnaround for all orders
Escalate urgent orders promptly and appropriately
Manage inbound and outbound customer calls and emails
Maintain accurate and up-to-date records
Apply product knowledge to customer-specific processes
About You
Proven experience in customer service or administration
Solid attention to detail with excellent data entry accuracy
Confident communicator, skilled in phone and email management
Ability to manage competing priorities under pressure
Knowledge of customer-specific product processes (advantageous)
Why Apply?
This is a fantastic opportunity to showcase your customer service skills in a role where you\'ll play a vital part in keeping operations running smoothly. With a supportive team environment and competitive pay, it\'s a chance to secure a rewarding, long-term career move.
Ready to Apply?
If you\'re looking for your next opportunity, send us your resume today and take the next step in your career.
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