Job Title
Digital Content System Specialist
Location
Melbourne, Sydney or Brisbane.
Contract
12‐month contract/secondment opportunity.
Role Summary
Work across various insurance product lines to manage and perform updates to the Suncorp Group websites using Adobe Experience Manager (AEM) and connected applications. Drive improvements to internal systems, optimise sites for sales conversion and customer experience, and support best‐practice content management.
Key Responsibilities
* Collaborate with the Insurance Digital team and other digital and technology teams to optimise the Group websites for sales conversion and best customer experience.
* Work with stakeholder and partner teams to support timely updates of existing and new content on the Suncorp website.
* Provide advice on the most efficient delivery of website changes to ensure cost‐effective and timely implementation.
* Share information regarding the status of website requests to keep stakeholders well informed.
* Collaborate with members of the Suncorp content management community to share learnings and implement best practices.
* Show strong leadership and support to peers in managing workload, sharing thought leadership, and focusing on continuous improvement.
About You
* Experience or training on the Adobe Experience Manager platform.
* Working knowledge of Content Fragment (CF) and Experience Fragments (XF).
* Working knowledge of Adobe Forms.
* Working knowledge of the Universal Editor in AEM.
* Working knowledge of Adobe Edge Delivery Services.
* Experience with Adobe Photoshop and other Creative Cloud applications.
* Experience working to deadlines in complex environments.
* Adobe certification desired.
* Working knowledge of web technologies HTML, CSS and JavaScript.
* Sound understanding of Search Engine Optimisation (SEO) and web best practices.
* Experience with QA of web experiences and new software functionality desirable.
* Familiarity with Agile methodologies and Lean principles highly regarded.
About Suncorp
Suncorp is a leading financial services provider in Australia and New Zealand, serving over nine million customers. With roots dating back to 1902, we are a top‐20 ASX‐listed company with over 13,000 people. We offer banking, wealth management and insurance products and services through well‐recognised brands such as Suncorp, AAMI, GIO, Apia, Shannons and Vero.
What We Can Offer You
* Discounts and offers on a range of insurance products.
* A range of flexible working and leave options.
* Ongoing study support and career development programmes.
* Payroll giving, donation matching and paid volunteer leave.
* Robust employee assistance programme and dedicated employee council.
At Suncorp we believe we are best when our workforce is diverse, talented and passionate. We foster an inclusive culture, offer flexible work, career development, internal mobility, and build connected relationships with our team and customers.
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