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Quality & compliance manager

Brisbane
Qantas
Quality
Posted: 4 June
Offer description

Founded in the Queensland outback in 1920, Qantas has grown to be Australia's largest regional, domestic, and international airline. Qantas has a range of subsidiary businesses that support the overall operations of the Group. The Qantas Group's main business is the transportation of customers and freight using two complementary airline brands — Qantas and Jetstar — operating regional, domestic, and international services.

Job Description
* Play a key role in strengthening safety, quality and compliance through a structured audit and assurance approach across our domestic, international and regional freight terminals.
* Join a high‐impact team where your expertise directly enhances audit outcomes, drives compliance maturity and supports continuous improvement across operations.
* Permanent full‐time opportunity based in Brisbane.

As the Quality and Compliance Manager, you will lead the audit and assurance activities across your assigned portfolio, ensuring operations meet regulatory requirements and deliver safe, consistent, and compliant outcomes. Your responsibilities include planning, conducting and managing internal and external audits, engaging with regulators and key stakeholders, providing strategic guidance on regulatory changes, partnering with QGSS, reviewing SOPs, monitoring and investigating non‐compliance, conducting root‐cause analysis and implementing corrective actions, and tracking, assessing and reporting on safety and compliance performance.

You will work closely with operational leaders to translate audit findings into practical improvements, embed assurance practices into day‐to‐day operations, and help build audit readiness and compliance capability across the freight network.

Qualifications
* 3+ years' experience in a quality, compliance, safety or audit role.
* Lead Auditor qualification is highly desirable.
* Demonstrated experience managing or supporting internal and external audits, including engagement with regulators and key stakeholders.
* Strong written and verbal communication skills, with confidence engaging all levels of management.
* Demonstrated customer focus and ability to anticipate and meet stakeholder needs.
* High resilience and adaptability within complex and changing environments.
* Commitment to monitoring, maintaining and improving safety and compliance performance.
* Ability to influence, coach and support others to drive compliance and audit readiness.
Benefits
* Flexible leave options, including paid parental leave up to 18 weeks and additional purchased leave options for eligible employees.
* Access to exclusive rewards and discounts across shopping, food, wine, insurance, health, wellbeing, leisure and entertainment through partnerships.
* Wellbeing support, including mental health resources and a tailored nutrition plan.
* Travel benefits, including heavily discounted air travel within Australia and across the globe, and exclusive deals on accommodation and holidays.

Qantas is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. We encourage Aboriginal and Torres Strait Islander peoples, and people of all backgrounds to apply. If you have any support or access requirements, we encourage you to advise us at the time of application. Your personal information will be kept confidential in compliance with relevant privacy legislation.

Applications close on Wednesday 3rd June 2026.

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